How to Cancel SEISO

To cancel an order or initiate a return for a SEISO product, you need to follow these steps, though specific details may vary as the provided sources do not include SEISO’s policies. Here is a general outline based on common practices:

Order Cancellation

• If you need to cancel your order, it is best to act quickly, as orders are often processed and shipped promptly.
• Contact SEISO customer service immediately via their contact form, email, or phone number available on their website.
• Provide your order number and a clear reason for the cancellation.
• If the order has already been processed or shipped, cancellation may not be possible, but you can proceed with the return process.

Return Process

• Check if your product is eligible for return. Typically, products must be unopened or gently used within a specified timeframe (e.g., 30 days).
• Obtain a Return Merchandise Authorization (RMA) number by contacting SEISO customer service. You will need to provide your order number and reason for the return.
• Pack the item to be returned using the original packaging, if available, or a well-padded envelope or box to prevent damage during shipping.
• Include your name, order number, and RMA number inside the parcel with the product to be returned.
• Ship the product to the address provided by SEISO customer service. It is recommended to use a trackable shipping method to ensure the package is delivered safely.
• If you choose to use a convenience shipping label provided by SEISO, the cost of return shipping will be deducted from your refund. Otherwise, you will need to pay the shipping cost upfront.

Refund

• Once SEISO receives the returned product and determines it is eligible for return, they will notify you via email.
• Refunds will be made to the original payment method, typically within 3-5 business days after the return is processed.
• The refund will include the purchase price and any applicable taxes, minus any shipping costs if you used the convenience shipping label.

For precise instructions, it is advisable to visit the SEISO website or contact their customer service directly, as return and cancellation policies can vary.