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Effortless Field Service Management with Service Fusion
Service Fusion is a powerful Field Service Management (FSM) software designed to streamline operations for service-focused businesses. From scheduling and dispatching to invoicing and payment processing, Service...
Effortless Field Service Management with Service Fusion
Service Fusion is a powerful Field Service Management (FSM) software designed to streamline operations for service-focused businesses. From scheduling and dispatching to invoicing and payment processing, Service Fusion provides a comprehensive solution to optimize efficiency and enhance customer service. Accessible via desktop or mobile apps, it bridges the gap between office teams, field technicians, and customers.
Why Choose Service Fusion?
Service Fusion stands out for its:
- Comprehensive Features: Manage customers, jobs, estimates, invoicing, and inventory in one platform, offering seamless integration with QuickBooks and additional functionality like text messaging and automated reminders.
- Flexibility: Unlimited field workers, office users, and customer management come standard in all pricing plans, providing scalability for growing businesses without per-user fees.
- Enhanced Connectivity: Mobile access allows field technicians to stay updated on assignments, client information, and job progress, boosting productivity and communication.
- Affordable Plans: Service Fusion offers tiered pricing starting from essential features to plans that include advanced tools like job costing, inventory management, integrated voice systems, and customer-facing mobile apps.
- Customizable Solutions: Tailor processes with role-specific permissions, dispatch tools, and custom document options, ensuring solutions that align with unique business workflows.
- Reliable Reporting: Gain actionable insights through robust reporting and analytics, improving decision-making and operational visibility.
Who is Service Fusion For?
Service Fusion is tailored for:
- Small to Mid-Sized Businesses: Ideal for service contractors looking to improve operational efficiency and customer service.
- Field Technicians: Technicians benefit from real-time access to job details, seamless communication tools, and mobile payment processing for a smooth workflow.
- Office Staff: Easily manage scheduling, customer profiles, dispatching, and invoicing through its intuitive and centralized platform.
- Growth-Oriented Companies: Businesses seeking an all-in-one system for scaling operations effectively can leverage Service Fusion’s feature set without long-term contracts or additional costs per user.
In conclusion, Service Fusion transforms how service businesses operate, offering everything needed to ensure smooth processes, improved customer satisfaction, and scalable growth. Whether you’re scheduling technicians, tracking jobs, or managing payments, Service Fusion simplifies the complexities of field service management.
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Steps to Cancel Service Fusion Subscription
Service Fusion Pricing
To cancel a Service Fusion subscription:
- Review your subscription agreement for notice periods.
- Prepare a written notice with account details and desired cancellation date (at least 30 days in advance).
- Submit the notice via email or mail.
- Confirm cancellation with customer support.
- Back up necessary data before access ends.
Most frequent question about Service Fusion
Service Fusion includes features such as customer management, estimating, scheduling and dispatching, integrated payments, QuickBooks integration, invoicing, payment processing, project management, reporting, text messaging alerts, and a technician mobile app. It also offers add-ons like job photo uploads, inventory management, job costing, custom documents, eSign documents, and GPS fleet tracking.
Yes, Service Fusion offers unlimited users regardless of the plan chosen. The pricing plans include Starter ($192/month billed annually or $225/month), Plus ($250/month billed annually or $295/month), and Pro ($420/month billed annually or $495/month), with a 15% discount for annual payments.
Yes, Service Fusion integrates with both QuickBooks Online and Desktop versions. It also offers payment processing through FusionPay powered by PaySimple, allowing for simplified and expedited payments both on the web and in the field.
No, Service Fusion does not require a contract. Plans are available on a month-to-month basis, although choosing an annual pricing option provides a 15% discount.
Yes, Service Fusion has a technician app that enables field workers to receive and manage jobs on their smartphones, reducing paperwork and the need for office visits.
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