Shapespark

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Shapespark transforms architectural 3D models into interactive, browser-based walkthroughs with 3D video meeting capabilities. Users can easily share immersive virtual tours featuring customizable materials, lighting, and interactive elements such as hotspots and color pickers. Accessible on both desktop and mobile devices, Shapespark offers a seamless solution for presenting architectural designs with speed and efficiency. Ideal for architects, designers, and real estate professionals seeking an engaging, collaborative experience.

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How to Cancel Shapespark

To cancel your Shapespark subscription, follow these steps:

Logging In and Navigating to Subscription Settings

Canceling the Subscription

You can cancel the subscription at any time, and it will continue to work until the end of the period for which you already paid. However, the next payment won’t be charged.
To cancel, you do not need to perform specific actions within the platform itself, but you should notify the support team to ensure the cancellation is processed correctly.

Notifying Support

Send an email to [email protected] with your Shapespark username to inform them of your decision to cancel the subscription. This step is crucial to ensure that the auto-renewal is stopped and to request any potential refunds if applicable.

Refund Considerations

If you have already been charged for the current month but do not wish to use the service, you may be eligible for a refund. Include this request in your email to the support team, and they will process it through their reseller if approved.

By following these steps, you can effectively cancel your Shapespark subscription and avoid future charges.