ShrinkRapt Reviews - Pros & Cons, Ratings & more - 2025
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ShrinkRapt
43%
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ShrinkRapt

43%

ShrinkRapt is a comprehensive billing and insurance software tailored for mental health practitioners. Serving therapists since 1989, it handles patient billing, scheduling, and electronic and paper insurance claims efficiently. Offering a one-time purchase model with customizable features, it ensures cost-effectiveness without monthly fees. Its data stays securely on user-owned devices, providing long-term access and independence from cloud-based systems.

Subscribed Reviews

43% Subscribed Score

Analysis

ShrinkRapt is an affordable, one-time-license-based billing and insurance software for mental health professionals. It handles billing, electronic claims, and scheduling without recurring cloud fees. Users maintain data ownership, making it cost-effective for solo practitioners. However, its outdated interface and limited customer support (via email only) can frustrate new users. Compared to Carepatron and Tebra, ShrinkRapt is budget-friendly but lacks modern features like cloud integration. For solo practitioners with basic needs, it provides value, but larger clinics or tech-heavy users may find it restrictive. Users report mixed experiences with reliability and support. Pricing begins at $35/month.

Subscribed Score Metrics
15/36 Metric achieved
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
4/6 Metric Checks
Security
Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
2/6 Metric Checks
Value of Money
Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
3/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
1/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
2/6 Metric Checks
MetricsScore
Customer Support1/6
Security2/6
Ease of Use4/6
Value of Money3/6
Integration2/6
Popularity3/6
Radar Chart Table View
Pros & Cons
Low one-time cost, no monthly fees
Compatible with Mac systems
Offers electronic insurance claims
Responsive email support at times
Poor customer support experience
Outdated and unintuitive interface
Frequent software bugs and crashes
Complicated upgrade and payment steps

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