Snapforce CRM Reviews - Pros & Cons, Ratings & more - 2025
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Snapforce CRM
63%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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    • Snapforce CRM

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    63%

    Snapforce CRM is an intuitive CRM solution designed for small and mid-sized businesses, offering powerful tools for lead management, customer relationship tracking, and enhanced telephony features. It stands out as the only CRM to provide a built-in Virtual PBX Phone System standard for all users. Known for its simplicity and ease of setup, Snapforce delivers efficient lead tracking, customizability, and seamless customer communication. Ideal for scaling businesses seeking affordability and robust functionality in one platform.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    63% Subscribed Score

    Analysis

    Snapforce CRM offers an intuitive platform tailored for small to midsize businesses, with standout telephony features like a built-in Virtual PBX. Its ease of use, lead tracking, and email marketing capabilities are ideal for sales and marketing teams. Priced at $12 per user and scalable with add-ons, it’s a cost-effective choice for smaller teams. Compared to competitors like ActiveCampaign or HubSpot, Snapforce excels in simplicity but may lack advanced customization and functionality for larger enterprises or developers. Customer support receives mixed reviews, with praise for responsiveness but some complaints about technical expertise. Overall, it suits budget-conscious users needing basic CRM functionality.

    Subscribed Score Metrics
    23/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    3/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    5/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    2/6 Metric Checks
    MetricsScore
    Customer Support5/6
    Security3/6
    Ease of Use5/6
    Value of Money5/6
    Integration2/6
    Popularity3/6
    Radar Chart Table View
    Pros & Cons
    Intuitive design and ease of use.
    Highly responsive and helpful support team.
    Affordable pricing with robust features.
    Simplifies lead tracking and follow-ups.
    Limited advanced features for some users.
    Occasional issues with basic functionalities.
    Data migration challenges reported.
    Email functionality could be improved.

    Reviews of Snapforce CRM from other platforms

    4.3
    (3)
    4.3
    (3 Reviews)
    G2 Review
    4.2
    (24)
    4.2
    (24 Reviews)
    Capterra Review

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    Active Campaign is a marketing platform offering email marketing, automation, CRM, and sales automation, designed for personalized customer engagement and efficient business growth across various channels.

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