How to Cancel Sniffie

To cancel a Sniffie product or service, you need to follow these steps carefully, as the process involves several key steps and considerations.

Logging In and Accessing Your Account

• Go to the Sniffie website and log in to your account. If you need help with logging in, refer to the login instructions provided on the site.

Navigating to the Relevant Section

• Once logged in, navigate to the section where your subscriptions or orders are managed. This is typically found in the member or account area of the website.

Initiating the Cancellation

• Identify the specific product or service you wish to cancel. For subscriptions or recurring services, look for a ‘Manage’ or ‘Cancel Subscription’ option associated with the product.

Cancellation Process

• Click on the ‘Cancel Subscription’ or ‘Cancel Product’ option. You may be presented with a confirmation popup or a form to fill out.
• Fill in the required fields, such as the reason for cancellation (if optional) and any other necessary details.
• If applicable, select whether you want to issue a refund and send notification emails to relevant contacts.

Refund and Notification

• If a refund is applicable, specify the return amount and check the box to issue the refund back to the original payment method.
• Choose whether to send cancellation notification emails to the attendee, ticket buyer, or event organizer if the product is related to an event.

Finalizing the Cancellation

• Click ‘Save’ or ‘Confirm’ to complete the cancellation process.

Additional Considerations

• For digital goods or services that have been used or accessed, note that these may not be eligible for a refund according to Sniffie’s refund policy.
• If you are within the 7-day refund window, you can request a refund by contacting Sniffie support with your order details and the reason for the request.

Contacting Support

• If you encounter any issues or need further assistance, contact Sniffie support via the provided email or through the contact forms on the website.

By following these steps, you can effectively cancel your Sniffie product or service and manage any associated refunds or notifications.