How to Cancel Sospes

To cancel your Sospes service, you need to follow these steps carefully:

Notification and Reason

• Provide written notice to Sospes specifying the reason for the cancellation. This can be due to a material breach by Sospes, if Sospes becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, or if you make an unauthorized assignment of the agreement.

Procedure

• Send a written notice to Sospes at least 30 days prior to the intended cancellation date. This notice should be addressed to the relevant contact point specified in your agreement or order form.

Required Information

• Ensure the notice includes all necessary details such as your account information, the reason for cancellation, and any other relevant data as specified in the agreement.

Data Retention and Access

• Upon termination, Sospes will retain your customer data for a maximum of 30 days. During this period, you can request raw customer data in Sospes’ standard comma delimited format. Alternate formats may be provided on a fee basis. After 30 days, Sospes has no obligation to retain your data, and it may be irretrievably deleted.

Post-Cancellation Obligations

• Immediately discontinue all use of the Sospes software or services and delete or destroy any Sospes confidential information.
• Understand that termination does not entitle you to any refunds, credits, or exchanges except as provided for in the specific terms of the agreement.

Communication

• Sospes may provide all notices, statements, and other communications arising under the agreement through email, posting on the services, or other electronic transmission. Ensure that your system administrator’s email address is up-to-date to receive these communications.

Here is an example of how you might structure your cancellation notice:

Subject: Cancellation of Sospes Service Agreement

Dear Sospes Support Team,

This letter serves as formal notice of my intention to cancel my Sospes service agreement, effective [Date of Cancellation]. The reason for this cancellation is [ specify reason, e.g., material breach, bankruptcy, etc. ].

Please find below the necessary details for processing this cancellation:

• Account Information: [Your Account Details]
• Reason for Cancellation: [Specify Reason]
• Any other relevant data as specified in the agreement

I request that you provide me with my raw customer data in your standard comma delimited format within the 30-day retention period. If an alternate format is required, please inform me of the associated fees.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

[Your Contact Information]

Ensure you keep a record of this communication for your records.