Sprinklr Social Pricing & Features Overview

Overview

What is Sprinklr Social?

Sprinklr Social is a comprehensive platform that transforms how businesses engage with customers across digital channels, consolidating social media, chat, and messaging interactions into a unified and powerful solution.

Why Use Sprinklr Social?

Sprinklr Social is essential for businesses aiming to elevate their online presence and enhance customer interactions. Key advantages include:

AI-Empowered Social Media Management: Boost productivity with integrated social listening, AI-driven conversation suggestions, and bots across 35+ digital channels.
Social as a Revenue Driver: Actively engage with prospects and customers on preferred business contact channels, turning conversations into revenue opportunities.
Enterprise-Grade Governance: Mitigate risks of off-brand engagement through a global compliance framework, encompassing approvals, governance rules, and moderation processes.

Who is Sprinklr Social For?

Sprinklr Social caters to a diverse range of users, including:

Marketers: Leverage advanced email marketing and automation tools to create targeted campaigns and track effectiveness.
Sales Professionals: Streamline lead and customer management with CRM and sales automation features, enhancing sales processes.
Small to Medium-Sized Businesses: The platform’s ease of use and scalability make it an excellent choice for growing businesses seeking to enhance marketing and sales efforts.
E-commerce Platforms: Integration with e-commerce platforms enables tailored marketing strategies based on customer purchasing behavior.

Conclusion

In conclusion, Sprinklr Social stands out as a versatile and powerful tool for businesses looking to revolutionize their marketing and sales strategies. Its amalgamation of email marketing, automation, CRM, and sales automation functionalities makes it a valuable asset for marketers, sales professionals, growing businesses, and e-commerce platforms alike. The platform’s commitment to delivering consistent and positive brand experiences, backed by impressive results and trusted by major brands, positions Sprinklr Social as a leading solution for effective customer engagement across digital channels.

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Sprinklr Social

Marketing and Analytics

30-Day Free

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Pricing and Features

Product Tier

Pricing

Features

Sprinklr Service - Advanced

Monthly Price

$249.00

Yearly Price

$2988.00

Monthly Price (Paid Yearly)

$249.00

Free Trial (Weeks)

Omnichannel Communication: 15+ channels, including email, voice, social media
Ticket Management and Automation: Skill-based routing and AI chatbots
Efficient Workflows: Canned responses, quick actions, and SLA management
Insightful Reporting: 5+ curated reports
Apps and Integrations: Wide range of apps, APIs, and webhooks
Personalized Dashboards: Persona-specific insights
Start Trial Now: Quick initiation, no commitment

Sprinklr Service - Enterprise

Pricing

On-Request

Enhanced Features: Access to 30+ social and digital channels, unified contact center operations, premium contact center intelligence, premium Conversational AI and chatbots, and workforce and quality management.
Community Access: Premium implementation and onboarding, professional digital transformation services, premium training resources, and access to the Sprinklr Knowledge Base and Community.
Omnichannel Service: Guaranteed SLAs for elevated service levels and a dedicated customer success manager.
Explore Additional Solutions: In-depth social listening with Sprinklr Insights, social publishing and engagement via Sprinklr Social, and advanced campaign planning with Sprinklr Marketing.

Sprinklr Social - Advanced

Monthly Price

$299.00

Yearly Price

$3588.00

Monthly Price (Paid Yearly)

$299.00

Free Trial (Weeks)

Designed for growing teams enhancing social media management.
Social Publishing: Unlimited profiles on 10+ social and review channels, unified inbox with contact history, and a publisher with a content calendar.
Digital Asset and Campaign Manager: Comprehensive management tools for digital assets and campaigns.
Automation, AI and Insights: Omnichannel keyword monitoring and social listening, trend analysis, search, and insights, task management with automated quick actions, a Smart AI Scheduler, approval workflows, and automations, along with Content Recommendations by OpenAI’s ChatGPT.
Reporting: Organic social reporting across 6 supported social platforms, engagement performance reporting, 10+ brand insights reports, competitive intelligence reports, and persona-specific dashboards.

Sprinklr Social - Enterprise

Pricing

On-Request

Expanded Channel Access: Access to 30+ social and digital channels for comprehensive outreach.
Advanced Analytics: Custom metrics for enhanced performance insights.
AI Bots Across Channels: AI bots available across all channels for streamlined interactions.
Global Brand Compliance and Governance: Ensures brand adherence and governance with Distributed Localization support.
Employee Advocacy: Empower employees to advocate for the brand.
Premium Support and Onboarding: Access to premium product implementation, professional digital transformation services, and training resources.
Community Access: Access to the Sprinklr Knowledge Base and Community for comprehensive support.
Omnichannel Customer Service: Guaranteed SLAs and a dedicated customer success manager.
Additional Solutions: Explore supplementary solutions like in-depth social listening and AI-powered research with Sprinklr Insights, advanced campaign planning and content marketing with Sprinklr Marketing, and omnichannel customer service with Sprinklr Service.

Sprinklr Insights - Enterprise

Pricing

On-Request

Comprehensive Data Coverage: Best coverage across web, social, and digital channels.
Insights: Product, location, visual, and content insights.
Competitive Intelligence: Benchmarking and competitive insights.
Premium Media Monitoring: Advanced analytics and media monitoring.
Sprinklr AI: Premium AI for intelligent insights.
Premium Support: Onboarding, digital transformation, and training resources.
Community Access: Sprinklr Knowledge Base and Community support.
Omnichannel Service: Guaranteed SLAs and dedicated success manager.
Explore Additional Solutions: Social publishing, engagement, advanced campaign planning, and omnichannel service.

Sprinklr Marketing - Enterprise

Pricing

On-Request

Premium Campaign Planning: Enhanced tools for strategic campaigns.
Premium Marketing Analytics: Advanced analytics for comprehensive insights.
Content Marketing Platform: Robust platform for efficient content marketing.
Influencer Marketing: Streamlined tools for influencer collaborations.
Social Advertising: Targeted and effective social advertising solutions.
Brand Safety and Compliance: Solutions ensuring brand safety and compliance.
Premium Support: Onboarding, digital transformation, and training resources.
Community Access: Sprinklr Knowledge Base and Community for comprehensive support.
Omnichannel Service: Guaranteed SLAs with a dedicated customer success manager.

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Experience

Cancellation

Steps to cancel Sprinklr Social Subscription

Streamline your digital approach: Simplify and enhance by canceling your Sprinklr Social subscription today. For more details, click here.

What is Sprinklr Social, and what services does it provide?

Sprinklr Social is a comprehensive social media management platform designed for businesses and enterprises. It offers a suite of tools to manage and optimize social media presence, including social listening, engagement, analytics, content management, and collaboration features. Sprinklr Social enables organizations to effectively connect with their audience across various social media channels.

How does Sprinklr Social support social listening?

Sprinklr Social provides social listening capabilities, allowing businesses to monitor and analyze conversations happening on social media. This feature helps organizations understand customer sentiment, track brand mentions, and stay informed about industry trends. Users can set up customized listening queries to gather valuable insights from social media discussions.

Can Sprinklr Social be integrated with other marketing tools and platforms?

Yes, Sprinklr Social is designed to integrate seamlessly with various marketing tools and platforms. It offers integrations with customer relationship management (CRM) systems, advertising platforms, and other marketing technologies. This integration capability enables businesses to create a unified approach to managing their digital presence across different channels.

How does Sprinklr Social assist with content management on social media?

Sprinklr Social facilitates content creation, scheduling, and publishing across multiple social media platforms. Users can plan and manage their social media content calendar, ensuring a consistent and coordinated approach to communication. The platform also provides collaboration features, allowing teams to work together efficiently on content creation and approval processes.

What analytics and reporting features does Sprinklr Social offer?

Sprinklr Social includes robust analytics and reporting tools to measure the performance of social media efforts. Users can track key metrics, such as engagement, reach, and sentiment analysis. The platform generates customizable reports that provide insights into the effectiveness of social media campaigns, helping businesses make data-driven decisions to optimize their social media strategy.