Sprinklr Social Reviews - Pros & Cons, Ratings & more - 2025
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Sprinklr Social
78%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Marketing and Analytics
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  • Review

    • Sprinklr Social

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    78%

    Sprinklr Social, a transformative platform, unifies social media, chat, and messaging for enhanced customer engagement. Ideal for marketers, sales professionals, and growing businesses, it offers AI-driven management, revenue-driving interactions, enterprise-grade governance, and tailored strategies for e-commerce.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    78% Subscribed Score

    Analysis

    Sprinklr Social is a premium social media management platform ideal for enterprises and marketers handling multiple accounts across 35+ channels. It excels in AI-driven content creation, sentiment analysis, analytics, and omnichannel engagement, offering deep insights, customizable dashboards, and seamless scheduling. Pricing starts at $199/month per seat (billed annually). Compared to alternatives like Hootsuite or Sprout Social, Sprinklr is robust but has a steep learning curve and higher costs. While customization appeals to marketers, developers may find its functionality excessive for basic tasks. Customer support is helpful but can be slow for complex requests. Sprinklr provides value with tailored features for large-scale campaigns but may be less cost-effective for smaller teams.

    Subscribed Score Metrics
    27/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    4/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    3/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    5/6 Metric Checks
    MetricsScore
    Customer Support3/6
    Security4/6
    Ease of Use5/6
    Value of Money4/6
    Integration5/6
    Popularity6/6
    Radar Chart Table View
    Pros & Cons
    Robust analytics and reporting tools
    Centralized social media management
    Intuitive content scheduling
    Customizable dashboards
    Steep learning curve
    Frequent lag or glitches
    Inconsistent customer support
    High cost compared to alternatives

    Reviews of Sprinklr Social from other platforms

    4
    (1007)
    4
    (1007 Reviews)
    G2 Review
    4
    (85)
    4
    (85 Reviews)
    Capterra Review
    3.2
    (1)
    3.2
    (1 Reviews)
    Trustpilot Review

    Other Alternatives

    Zoho Social streamlines social media management, offering a unified platform for scheduling posts, monitoring conversations, and analyzing performance. Ideal for social media managers, small to medium-sized businesses, marketing teams, and digital agencies, it fosters collaboration and effective online presence.

    Loomly is an innovative social media management platform that empowers teams to efficiently create, collaborate on, schedule, and optimize engaging content across multiple platforms through an intuitive interface and robust features.

    Hootsuite simplifies social media management by providing a centralized platform for scheduling posts, monitoring engagement, and analyzing performance. Ideal for social media managers, marketing teams, and businesses of all sizes, it facilitates efficient collaboration and strategic engagement.

    See All alternatives