How to Cancel SPRY

To cancel or discontinue a SPRY product, particularly in the context of managing products in an e-commerce or inventory management system like Spryker, you can follow these steps:

Discontinuing a Product in Spryker

Prerequisites

Ensure you have the necessary permissions and access to the back-office interface of your Spryker system.

Steps to Discontinue a Product

• Navigate to the Catalog > Products section in the back-office interface.
• Find and select the concrete product you want to discontinue.
• On the Edit Concrete Product page, switch to the Discontinue tab.
• Click the Discontinue button. This will display additional attributes and information.
• You can add a note about the reason for the product being discontinued or any other useful information in the Add Note section for each locale.
• Click Save to apply the changes. The date of the deactivation will be available on the Discontinue tab. The default period for the product to remain active is 180 days, but this can be adjusted on the project level.

Post-Discontinuation Effects

After marking a product as discontinued, a corresponding "Discontinued" label will appear on the product detail page and in search results in the shop application. The product with this label cannot be added to the cart. If the product is already in a shopping list or wishlist, the "Discontinued" status will be displayed, and the customer will not be able to proceed to checkout.

Additional Considerations

Consider setting up alternative products to be displayed as replacements for the discontinued product to ensure a smooth user experience.

For any specific queries or additional steps related to your particular setup, you may need to refer to the detailed documentation or contact support.