How to Cancel Startly
To cancel your Startly product subscription, follow these steps:
Logging Into Your Account
- Log in to your Startly account using your credentials.
Navigating to Subscription Settings
- Once logged in, navigate to the section where your subscription details are managed. This is usually found under a "Settings" or "Account" section.
Canceling the Subscription
- Look for the option to manage or cancel your subscription. This could be labeled as "Cancel Subscription," "Manage Plan," or something similar.
- Click on this option to proceed.
Confirming Cancellation
- You may be prompted to confirm your decision to cancel the subscription. Follow any on-screen instructions to complete the cancellation process.
PayPal Cancellation (if applicable)
- If your subscription is managed through PayPal, you will need to log in to your PayPal account.
- Go to the "Activity" tab and select "All Transactions."
- Search for transactions related to Startly by typing "startly" and hitting the enter key.
- Find the relevant payment and click on it.
- Click "View Recurring Payment Details" and then scroll down to the bottom of the page.
- Click "Remove PayPal as payment method" and confirm by clicking "Remove."
Final Steps
- After canceling, you may receive a confirmation message or email from Startly.
- If you are prompted to provide feedback, consider sending an email to Startly explaining the reason for your cancellation to help them improve their services.
Important Notes
- Your service will remain active until the end of the current billing cycle.
- Reactivation may not be immediate and could depend on service availability and capacity in your area, if applicable.