How to Cancel SubscriptionFlow

To cancel your SubscriptionFlow product subscription, follow these steps:

Logging In

• Log into your SubscriptionFlow account using the credentials you created when you signed up.

Navigating to Billing

• Once logged in, navigate to the ‘Dashboard’ section of your account.
• Click on the ‘Billing’ tab.

Initiating Cancellation

• In the Billing section, look for the ‘Cancel Subscription’ option.
• Click on ‘Cancel Subscription’ to initiate the cancellation process.

Confirmation

• You will be prompted to confirm your decision to cancel the subscription. This is an opportunity for the system to remind you of the benefits of the service and potentially offer alternatives to cancellation, such as pausing the subscription or providing support to address any issues.

Final Steps

• If you still wish to proceed with the cancellation, follow the on-screen instructions to complete the process.
• You will receive a confirmation email once the cancellation is successful, indicating that you will no longer be charged.

Post-Cancellation

• After cancellation, your subscription will be active until the end of the current billing period. You can upgrade to the Paid Plan again at any time if you decide to resume your subscription.
• You may also be asked to provide feedback on why you chose to cancel, which helps improve the product and service.

Important Notes

• Only users with ‘Admin’ permission can cancel a subscription.
• There are no penalties for cancelling your subscription, and you are not tied into any long-term contracts.
• Ensure you cancel closer to the billing date if you do not have a refund policy in place to avoid unnecessary charges.