SWEET Reviews - Pros & Cons, Ratings & more - 2025
Categories
Explore by Category
  • Analytics Tools and Software
  • Banking, Finance, Money & Insurance
  • Collaboration and Productivity Software
  • Creative Tools
  • Customer Service Software
  • Development Software
  • Healthcare & Medical Services
  • Human Resource Software
  • Marketing Software
  • Security Software
See All Categories
SWEET
70%
Visit Website
70%

SWEET is a versatile software designed for call accounting and peer-to-peer fundraising. It provides in-depth call reporting to optimize business decisions and offers highly customizable, user-friendly fundraising tools. Known for its reliable functionality and exceptional customer support, SWEET enables seamless integration and branding to meet diverse organizational needs. Its transparent pricing and intuitive platform make it a favorable choice for businesses and non-profits alike.

Subscribed Reviews

70% Subscribed Score

Analysis

SWEET! is a call accounting software offering in-depth reporting on incoming, outgoing, and internal calls. Aimed at businesses, particularly contact center managers, SWEET! facilitates data-driven decisions with an easy-to-use interface. It stands out for its competitive pricing and absence of transaction fees, unlike alternatives like Salesforce or Talkdesk. While Salesforce excels in scalability, SWEET! offers a budget-friendly, customizable experience tailored for smaller teams. Though its reporting features can feel limited compared to competitors, its responsive customer support and flexibility make it a cost-effective solution.

Subscribed Score Metrics
26/36 Metric achieved
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
4/6 Metric Checks
Value of Money
Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
6/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
3/6 Metric Checks
MetricsScore
Customer Support6/6
Security4/6
Ease of Use5/6
Value of Money5/6
Integration3/6
Popularity3/6
Radar Chart Table View
Pros & Cons
Responsive customer service team
Easy to use and intuitive for users
Customizable to fit branding needs
Supports real-time donation tracking
Limited reporting features
Steep learning curve for new users
Some static pages not editable post-launch
Functionality could be more advanced

Reviews of SWEET from other platforms

Other Alternatives