How to Cancel SYDLE ONE

To cancel an order for the SYDLE ONE product, you need to follow these steps based on the cancellation policy of Syddel, which appears to be the relevant source for this information:

Cancellation Process

• If you want to cancel your order, you must do so within 1 hour of placing the order. You can cancel directly from your confirmation email by scrolling down to the “Changed Your Mind?” section and using the provided link.

After the 1-Hour Window

• If it has been longer than 60 minutes since you placed the order, you need to email [email protected] to request cancellation. Include your order number and any other relevant details in the email.

Orders Already Shipped

• If your order has already been shipped from the warehouse, it is no longer possible to cancel or make changes to the order. In such cases, you will need to wait for the order to arrive and then initiate a return if necessary.

Return Process

• If you need to return the item after it has been delivered, ensure it is in the same condition as received, unworn or unused, with tags, and in its original packaging.
• Contact [email protected] to request a return. If your return is accepted, you will be sent a return shipping label along with instructions on how and where to send the package.
• Items sent back without first requesting a return will not be accepted.

Confirmation of Cancellation

• If you have canceled your order using the link in your order confirmation email, you will receive another email once the order has successfully been canceled. If you haven’t received a cancellation confirmation email, contact [email protected] with your original order number for assistance.

Resuming a Canceled Order

• If you accidentally canceled your order and want to receive it after all, you will need to place a new order at checkout. You can also email [email protected] for any questions or assistance.