Synchroteam Reviews - Pros & Cons, Ratings & more - 2025
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Synchroteam
74%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Field Service Management
  • Synchroteam
  • Review

    • Synchroteam

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    74%

    Synchroteam is a cloud-based field service management software designed to optimize mobile workforce operations with features like scheduling, dispatching, tracking, invoicing, and job reporting. It offers customizable tools, seamless integration with platforms like QuickBooks and Salesforce, and mobile app accessibility for real-time updates. Affordable and user-friendly, it caters to businesses aiming for improved organization, efficiency, and cost management. A 14-day free trial is available to explore its capabilities.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    74% Subscribed Score

    Analysis

    Synchroteam is a cloud-based field service management tool ideal for service-based businesses like maintenance or IT teams. Key features include scheduling, dispatching, invoicing, reporting, CRM, and GPS tracking, all integrated on mobile. It supports QuickBooks, Salesforce, and Zoho, enhancing workflow efficiency. Priced at $22/user/month, it’s cost-effective, with live support and customization. However, its mobile app and inventory features are less advanced than alternatives like Skedulo or Salesforce Field Service. Pros include ease of use and customization, while cons focus on limited mobile functionality and some technical kinks. Overall, it suits smaller teams needing operational simplicity and affordable costs. Customer support receives mixed reviews but is reliable.

    Subscribed Score Metrics
    27/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    5/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    4/6 Metric Checks
    MetricsScore
    Customer Support5/6
    Security4/6
    Ease of Use5/6
    Value of Money5/6
    Integration4/6
    Popularity4/6
    Radar Chart Table View
    Pros & Cons
    Highly customizable and configurable software
    Ease of use with minimal training needed
    Comprehensive features for scheduling and reporting
    Great customer support availability
    Limited mobile app functionality for technicians
    Occasional bugs and unpolished user experience
    Challenges with managing multiple workers per job
    Feature limitations in advanced payment and GPS tracking

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