TechExcel Pricing & Features Overview- Subscribed.FYI
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TechExcel

TechExcel provides customizable DevOps solutions for large enterprises, offering a suite of tools from requirements management to test execution. Flexible for standalone use or integration, it scales to meet evolving enterprise needs efficiently.

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Overview

What is TechExcel?

TechExcel specializes in building customizable software solutions tailored for large-scale enterprises. Their comprehensive suite of DevOps software offers a range of tools that can be utilized as standalone solutions or integrated seamlessly to meet the unique needs of enterprise teams.

Why Use TechExcel?

In the realm of enterprise software solutions, TechExcel stands out for:

  • Customizable DevOps Solutions: TechExcel provides a suite of DevOps software tools designed to streamline development and operations processes within large-scale enterprises. From requirements management to test execution, TechExcel offers customizable solutions to enhance efficiency and productivity.
  • Diverse Range of Tools: Their suite includes tools like DevSpec for requirements management, DevTrack for defect and task management, ServiceWise for IT service management, and more. Each tool is meticulously crafted to address specific aspects of software development and operations.
  • Flexibility for Point Solutions or Integration: Teams can choose to utilize TechExcel’s tools as standalone solutions to address specific needs or integrate them seamlessly for a unified DevOps workflow. This flexibility allows enterprises to tailor their approach based on their unique requirements.
  • Scalability for Enterprise Needs: TechExcel’s software solutions are designed to scale with the evolving needs of large enterprises. Whether managing projects, handling customer support, or tracking assets, TechExcel offers scalable solutions to support growth and innovation.

Who is TechExcel For?

TechExcel serves a broad spectrum of users within large enterprises, including:

  • Development Teams: DevSpec, DevTrack, and DevTest cater to the needs of development teams, offering tools for requirements management, defect tracking, project management, and test execution.
  • Operations Teams: ServiceWise and AssetWise provide robust solutions for IT service management and asset management, enabling operations teams to streamline workflows and enhance efficiency.
  • Project Managers: DevSuite offers an integrated Application Lifecycle Management (ALM) solution, ensuring total traceability from planning to implementation to testing, making it ideal for project managers seeking comprehensive oversight.
  • Knowledge Management Professionals: KnowledgeWise serves as a central repository for managing knowledge and digital assets, facilitating collaboration and knowledge sharing among teams, employees, and customers.

In conclusion, TechExcel offers customizable DevOps software solutions tailored for large-scale enterprises, providing the tools and flexibility needed to streamline processes, enhance productivity, and drive innovation in today’s competitive business landscape.

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Pricing and Features

Product Tier
Pricing
Features

ProjectOne

Pricing

On-Request

  • Project Visualization: Experience project design and implementation progress.
  • Workload Management: Track team workload and productivity efficiently.
  • Requirement Management: Refine, prioritize, and plan project delivery requirements.
  • Test Case Management: Enhance project quality through effective testing efforts.
  • Traceability: Validate and meet project stakeholders’ needs seamlessly.
  • Objectives Planning: Set and monitor high-level project goals effectively.
  • Task Execution: Link tasks to goals and track progress.
  • Custom Fields: Track essential information with customizable fields.
  • Templates: Streamline projects with reusable process templates.
  • Admin Controls: Manage team accounts and enforce security controls.
  • Collaboration: Communicate effortlessly with integrated tools.
  • LiveDocs: Turn documents into interactive meetings seamlessly.

DevSuite

Pricing

On-Request

  • Traceability Enhancement: Ensure product quality with end-to-end traceability.
  • Workflow Automation: Streamline business processes with automated workflows.
  • Product Planning Simplification: Centralized views for streamlined product planning.
  • Test Case Management: Efficiently manage test cases with full traceability.
  • Solution Templates: Instantly deploy with built-in best practice templates.

DevSpec

Pricing

On-Request

  • Custom Filters: Quickly find what you need.
  • Requirements Linking: Visualize requirement relationships and impacts.
  • Flexible Permissions: Customize permissions based on roles or workflows.
  • Reporting: Access customizable dashboards and reports for insights.
  • Bulk Requirement Editing: Save time by updating multiple tasks at once.
  • Notification and Escalation: Stay informed with real-time updates.
  • Collaboration: Foster team communication through open chat sessions.
  • Full Audit Log: Track all activities for auditing purposes.
  • APIs Integration: Connect with SCM tools or utilize RESTful API.

DevTrack

Pricing

On-Request

  • Custom Filters: Swiftly locate desired items.
  • Customizable Workflow: Implement and enforce best practices.
  • Flexible Permissions: Tailor permissions based on roles or workflows.
  • Reporting: Access customizable dashboards and reports.
  • Bulk Issue Editing: Save time on task updates.
  • Notification and Escalation: Stay current with real-time updates.
  • Collaboration: Foster team communication with open chat sessions.
  • Full Audit Log: Track all activities for auditing purposes.
  • APIs Integration: Trigger actions and integrate with SCM tools.

DevTest

Pricing

On-Request

  • Test Management: Central repository for creating and managing test cases.
  • Intuitive Interface: Responsive UI for easy navigation and access.
  • Execution Control: Schedule and execute test cycles efficiently.
  • Traceability Integration: Integrated requirements and defect tracking for traceability.
  • Automation Support: Seamlessly run automated tests within the tool.
  • Real-time Reporting: Generate reports with up-to-date test results.
  • Collaboration Tools: Foster team collaboration with built-in communication features.
  • Customizable Workflows: Tailor workflows to suit project requirements.

ServiceWise

Pricing

On-Request

  • Ticket Management: Efficiently handle tickets from multiple channels.
  • Workflow Customization: Tailor organizational processes with flexible workflow design.
  • Self-Service Portal: Reduce service desk volume with user-friendly portal.
  • SLA Enforcement: Set expectations and ensure timely issue resolution.
  • Security Integration: Enhance security with LDAP/AD synchronization.
  • Automation Capabilities: Automate repetitive tasks for improved efficiency.
  • Live Communication: Communicate effectively via integrated chat and meetings.
  • Task Management: Coordinate concurrent tasks for streamlined operations.
  • Form Creation: Create customizable forms and surveys for efficiency.
  • Knowledge Base: Centralize knowledge articles for easy access and sharing.
  • Integration Flexibility: Seamlessly integrate with various platforms using APIs.
  • Reporting & Analytics: Track important metrics with customizable dashboards.

CustomerWise

Pricing

On-Request

  • Ticket Customization: Define unique types with tailored fields and workflow.
  • Workflow Automation: Easily automate processes with intuitive workflow design.
  • Task Tracking: Monitor tasks within tickets for efficient resolution.
  • SLA Management: Set standard or custom SLAs for response times.
  • Email Notifications: Keep team members and customers informed automatically.
  • Automated Escalations: Trigger actions based on time or criteria.
  • Live Communication: Instantly connect with customers via chat or meetings.
  • Asset Tracking: Manage customer assets and maintenance renewals.
  • Reporting Tools: Generate custom reports on ticket data and SLAs.
  • Knowledge Base: Create a comprehensive resource for product information.
  • Contract Management: Handle contract templates and agreements efficiently.
  • Development Integration: Seamlessly transition issues to development teams for resolution.
All Pricing Details Here

Experience

Cancellation

Steps to Cancel TechExcel Subscription

Canceling your TechExcel subscription is a straightforward process. You can follow a few simple steps to initiate the cancellation or explore options to switch to a different plan. For detailed instructions, refer to this page.

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Product FAQ

What is TechExcel?

TechExcel is a customizable DevOps software provider for the enterprise. It offers a range of tools that can be used as point solutions or fully integrated, including ALM, ITSM, and customer support solutions.

What are the Key Solutions Offered by TechExcel?

TechExcel offers several key solutions, including ServiceWise (IT service management), CustomerWise (customer support and professional service CRM), DevTest (test management and execution), DevSuite (fully integrated ALM), and KnowledgeWise (central knowledge repository).

What is TechExcel DownloadPlus?

TechExcel DownloadPlus is a file download management application that integrates with TechExcel CRM and ServiceWise solutions. It allows users to build a professional download site using their existing FTP or HTTP architecture and includes three web-based modules: DownloadPlus Admin, DownloadPlus Analysis, and DownloadPlus for Customers.

How Does TechExcel Help with Helpdesk Management?

TechExcel provides a simple helpdesk solution that enables quicker resolution to issues through FAQs and a knowledge base. It also offers auto-knowledge suggestions to help employees quickly find answers to common issues.

What Industries Does TechExcel Support?

TechExcel supports various industries, including game development, medical devices, education, enterprise agile, and IT. The company’s tools are engineered for unparalleled customization and can be tailored to meet the specific needs of each industry.