Therapy Partner

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Therapy Partner is an intuitive practice management software designed for mental health professionals. It streamlines scheduling, billing, and clinical documentation while ensuring seamless client communication and financial tracking. With features like auto-generated insurance-ready statements and credit card processing, it enhances practice efficiency and client experience. Tailored for private practitioners, it simplifies operations so therapists can focus on their clients.

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How to Cancel Therapy Partner

To cancel your TherapyAppointment account, follow these steps carefully, as the process is limited to the practice owner and has significant implications for your account and data.

Logging In and Navigating to Settings

Log into your TherapyAppointment account using the credentials of the practice owner.
Click on the "Settings" option located at the top right corner of the page.

Accessing Account Deactivation

Scroll to the very bottom of the page to find the "Account Deactivation" section.

Understanding Deactivation

Carefully read the information on the deactivation page to ensure you understand what deactivation entails, including the immediate loss of access for owner and staff logins, and the potential future deletion of stored data.

Confirming Deactivation

Type the word "DEACTIVATE" in the blank space provided.
Click the deactivation button located at the bottom right corner of the page.

Post-Deactivation Considerations

Ensure you have exported any necessary data before deactivating your account, as data stored in the account may eventually be deleted.
Note that you will not be charged for TherapyAppointment services going forward.
If you used integrated credit card processing, you must deactivate your separate account with the card processor first.

Re-establishing Your Account

If you need to re-establish your account in the future, you can do so by emailing the TherapyAppointment support team, though this is subject to the retention of your account data.

By following these steps, you will successfully deactivate your TherapyAppointment account. If you have any feedback or need further assistance, you can contact the TherapyAppointment sales department.