Tidio Pricing and Features overview 2025
Categories
Explore by Category
  • Analytics Tools and Software
  • Banking, Finance, Money & Insurance
  • Collaboration and Productivity Software
  • Creative Tools
  • Customer Service Software
  • Development Software
  • Healthcare & Medical Services
  • Human Resource Software
  • Marketing Software
  • Security Software
See All Categories
Tidio
88%
Visit Website
88%

Tidio is a customer communication platform offering live chat, chatbots, and email marketing for businesses. It enables real-time engagement, automates responses, and supports multichannel communication, benefiting e-commerce, service providers, website owners, and marketing teams.

Pricing and Features

Plan Price Key Features
Free Tier $0/month 3 live agent seats, 50 live chat conversations, 100 chatbot triggers, unlimited ticket management, live chat, Messenger, Instagram, WhatsApp integration, app integrations, canned responses, multilanguage capabilities, widget customization, basic analytics
Starter Tier $29/month Increased limits from Free tier: 100 live chat interactions, 500 chatbot triggers, automation from chatbot, smaller teams (up to three included)
Communicator Tier $25/month per seat No monthly cap for live chat interactions, live agent chat capabilities, separated agent roles, Shopify actions (view cart, apply coupons, cancel orders)
Chatbots Tier Starting at $29/month Higher limits for Chatbot triggers (starting at 2,000 triggers), automation and streamlined customer service with chatbots
Communicator + Chatbots Starting at $29/month + $25/month per seat Combination of Communicator and Chatbots plans: 2,000 chatbot triggers, unlimited live chat interactions, per-user pricing for communicator seats
Tidio+ Starting at $394/month All features from other tiers, Dedicated Customer Success Manager, Account reviews, Training sessions, expanded Lyro AI abilities, more integrations