How to Cancel Tidio - Subscribed.FYI
Customer Relationship Management


Tidio is a customer communication platform offering live chat, chatbots, and email marketing for businesses. It enables real-time engagement, automates responses, and supports multichannel communication, benefiting e-commerce, service providers, website owners, and marketing teams.

How to Cancel Tidio

Tidio, a popular live chat and chatbot platform, has been instrumental in enhancing customer communication for businesses. If you’ve decided to cancel your Tidio subscription, this guide will provide you with the steps for a smooth transition. Follow these instructions to efficiently cancel your Tidio subscription.

Step 1: Visit Tidio’s Official Website

Initiate the cancellation process by visiting Tidio’s official website at Tidio.

Step 2: Locate Customer Support Information

Explore the Tidio website to find the “Help” or “Support” section. Typically, this information is available in the main menu or at the bottom of the webpage.

Step 3: Contact Customer Support

Once in the support section, contact Tidio’s customer support using the provided contact details. Look for a phone number, email address, or a live chat option. Clearly communicate your intention to cancel your Tidio subscription and ensure you have your account details ready.

Step 4: Follow Cancellation Instructions

Tidio’s customer support will guide you through the cancellation process. They may provide specific instructions or direct you to confirm your decision through email or a designated web form. Follow their instructions carefully to ensure a successful cancellation.

Step 5: Verify Cancellation

After following the provided instructions, verify the cancellation. Check your email for any confirmation messages and log in to your Tidio account to confirm that the cancellation has been processed.

Step 6: Review Terms and Conditions

Before initiating the cancellation, take a moment to review the terms and conditions of your agreement with Tidio. Understanding any potential fees, terms, or conditions associated with cancellations will help you navigate the process smoothly.


Cancelling your Tidio subscription is a straightforward process by following these steps. Always contact Tidio’s customer support for the most accurate and up-to-date information tailored to your specific subscription. With this guide, you can efficiently navigate the cancellation process and make informed decisions about your Tidio subscription.

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