How to Reduce Your Tidio Subscription Cost - Subscribed.FYI
Customer Relationship Management


Tidio is a customer communication platform offering live chat, chatbots, and email marketing for businesses. It enables real-time engagement, automates responses, and supports multichannel communication, benefiting e-commerce, service providers, website owners, and marketing teams.

16.67% Off on Subscription with Tidio

How much can customers reduce their spend with Tidio?

$57.96 per year

How to Reduce Your Tidio Subscription Cost

Tidio is a valuable tool, but managing subscription costs is crucial for businesses. Here are strategies to help lower your expenses:

Direct Ways to Reduce Subscription Costs

  • Optimize User Licenses: Regularly audit user licenses and remove inactive users. Consider adjusting permission sets to grant specific functionalities instead of assigning full licenses for basic needs.
  • Data Storage Management: Archive old data and utilize data validation rules to prevent unnecessary data entry, reducing storage consumption.
  • Process Automation: Implement workflow and approval processes to automate manual tasks, reducing the need for additional licenses and improving efficiency.
  • Explore Bundling Options: Investigate if Tidio offers any bundling options with other tools or services that could provide discounts or cost savings.

Negotiation and Renewal

  • Contact Tidio Support: Reach out to Tidio’s support team and inquire about potential discounts or special offers. Discuss your usage patterns and historical data to explore opportunities for cost savings.
  • Negotiate Renewal Rates: Before your subscription renews, negotiate renewal rates with support. Loyalty and commitment to the platform can sometimes lead to better pricing.
  • Switch to Annual Payment: Consider switching to an annual subscription instead of monthly billing to enjoy a discount. Annual subscriptions often come with discounts compared to monthly billing.
  • Reduce Inactive Users: Regularly review user activity and remove inactive user licenses to optimize resources and reduce costs.

Explore Alternatives

Consider exploring alternative online management tools that offer similar functionalities at potentially lower costs:

  1. Zendesk Chat: A comprehensive customer communication platform that offers live chat, email, and social media integration.
  2. LiveChat: Another robust live chat software that provides customer support and sales assistance.
  3. Intercom: A messaging platform that helps businesses connect with customers through chat, bots, and personalized messaging.

By implementing these strategies and exploring alternative options, you can effectively reduce your Tidio subscription costs while still benefiting from valuable online tools.