How to Cancel TimeCamp Planner

To cancel your subscription to TimeCamp Planner, follow these steps:

Accessing the Subscription Settings

Navigate to the Workspace settings, which can be found just above your avatar icon. Open the Subscription tab from this menu.

Initiating the Cancellation

Only the Administrator of the account can cancel the subscription. In the Subscription tab, click on the Cancel Subscription button next to your plan details.

Downgrading to a Free Plan

Canceling the subscription involves downgrading your account to a Free plan. This will allow you to keep your data and continue using TimeCamp Planner with limited features. After clicking the Cancel Subscription button, you will be redirected to a page that outlines the differences between the Free and paid plans. Read this information carefully.

Confirming the Cancellation

To confirm your decision, you will need to type "DOWNGRADE" (or the equivalent word in your language settings) in the intended field and save the change.

Providing Feedback

After confirming, you will see a short survey form. TimeCamp appreciates your honest feedback, so please take a moment to complete the survey.

Finalizing the Process

Once you have completed the survey, click on the Send and cancel subscription button. This will set your workspace to a Free plan at the end of your current billing period. Until then, you can still use the paid version of TimeCamp Planner.

Important Notes

• You need to cancel the subscription for each of your workspaces separately.
• If you have unused payments, the amount will be transferred to an individual virtual credit account and applied to your future payments in TimeCamp Planner.
• If you are seeking a refund, you must request it within 3 days for monthly subscriptions or 30 days for annual subscriptions after the payment date by filling out the Contact Form.