Totango Pricing and Features overview 2025
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Totango
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Totango is a customer success platform designed to help organizations boost adoption, retention, and revenue growth efficiently. It provides real-time customer health insights, automation, and seamless integration with other tools for a holistic customer view. Easy to implement and scalable for businesses of all sizes, Totango enables proactive engagement strategies to enhance customer experiences.

Pricing and Features

Package Users (Practitioner/Viewer) Customer Accounts Teams Emails per Month Additional Features
Enterprise 10 Practitioner seats 2,000 5 10,000 Multi-dimensional health, Hierarchical account structure, Accelerator + custom onboarding
Premier 20 Practitioner seats, 3 Viewer seats 10,000 Unlimited 10,000 1 Development instance, Designated enterprise CSM, 10,000 opportunity records
Standard Features 360° customer account profiles, Customer health score, Customer Experience Canvas, Customer journey templates (SuccessBLOCS), Automated workflows (SuccessPlays), Email campaigns, Self-paced onboarding, World-class customer support