How to Cancel Tracker I 9 Compliance

To cancel your Tracker I-9 Compliance product, you need to follow a series of steps to ensure all data is managed appropriately and the service is terminated. Here is a step-by-step guide:

Pre-Cancellation Steps

• Review and Complete Any Open E-Verify Cases: Ensure that all E-Verify cases associated with the I-9 forms are completed and closed. I-9s with open E-Verify cases cannot be deleted.

Deleting I-9 Forms and Employee Profiles

• Select the Employee Record: Navigate to the record or profile of the employee whose I-9 forms you wish to delete.
• Select the Form I-9: Choose the specific Form I-9 you want to delete, verifying the I-9 ID and Next Action to ensure you are selecting the correct form.
• Navigate to the Summary Tab: Once the correct Form I-9 is selected, go to the Summary tab.
• Delete the I-9: Click on the three horizontal lines icon to the right side of the page and select "Delete I-9." Confirm the deletion by clicking "Yes" on the pop-up message that appears twice.

Deleting Employee Profiles

• Delete Employee Profile: If the employee profile does not have any other I-9s, you will be prompted to delete the employee profile. Select "Yes" to delete the profile, or "No" if you want to keep it.

Notifying Mitratech

• Contact Support: Inform Mitratech’s support team about your intention to cancel the service. You can reach them through the contact information provided, such as emailing [email protected] or calling 877.TRKR.911 (Option 1 then Option 2).

Finalizing the Cancellation

• Confirm Cancellation: Ensure that all necessary steps have been taken to delete I-9 forms and employee profiles. Mitratech’s support team will guide you through any additional steps required to finalize the cancellation of your Tracker I-9 Compliance product.
• Review Account Status: Verify that your account has been fully terminated and all access has been revoked.

Additional Considerations

• Data Security: Be aware that deleting I-9 forms and employee profiles is permanent and cannot be recovered. Ensure that you have backed up any necessary data before proceeding.
• Audit Trails and Compliance: Mitratech’s system maintains detailed audit trails and compliance records. Ensure that you have accessed and saved any necessary compliance documentation before canceling the service.

By following these steps, you can ensure a complete and orderly cancellation of your Tracker I-9 Compliance product.