Trust Reviews - Pros & Cons, Ratings & more - 2025
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Trust
79%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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    • Trust

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    79%

    Trust+ is a versatile software offering caller-controlled recording and access to conversation recordings for customer care teams. Trust specializes in collecting, managing, and showcasing video testimonials and customer reviews with features like built-in transcription, customizable widgets, and seamless integration options. It enhances customer trust while streamlining feedback management and improves visibility with elegant, branded display options.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    79% Subscribed Score

    Analysis

    Product Overview: Trust
    Trust is a comprehensive video testimonial software ideal for marketers, small businesses, and customer-centric teams. It streamlines collecting, managing, and displaying authentic customer reviews with features like customizable online forms, in-app video editing, speech-to-text transcription, and customizable widgets.

    Performance: Trust excels with a 4.9/5 ease-of-use and responsive support, simplifying user experience and integration into workflows.
    Pricing: While details are limited, it offers excellent value for money, as confirmed by user ratings (5/5).

    Comparison: Against alternatives like MightCall or Endorsal, Trust stands out for its focus on video testimonials and customization. However, some integrations and advanced features are still under development, which could be a limitation compared to more feature-complete tools.

    Pros: Intuitive UI, efficient support, valuable for boosting conversions with social proof.
    Cons: Lacks some integrations, widgets could be more dynamic.

    Customer Support: Rated 4.8/5 for promptness and relevance.
    Cost-Effectiveness: Highly rated (5/5), making it a dependable option for budget-conscious businesses.

    Subscribed Score Metrics
    29/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    6/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    6/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    6/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    3/6 Metric Checks
    MetricsScore
    Customer Support6/6
    Security4/6
    Ease of Use6/6
    Value of Money6/6
    Integration3/6
    Popularity4/6
    Radar Chart Table View
    Pros & Cons
    Easy to set up and use.
    Great customer support responsiveness.
    Customizable widgets for showcasing reviews.
    Efficient video testimonial collection.
    Limited integration with external platforms.
    Some features are still in development.
    Survey form and widget UI need improvement.
    Trust icon size may obstruct mobile views.

    Reviews of Trust from other platforms

    4.8
    (11)
    4.8
    (11 Reviews)
    Capterra Review
    2.9
    (25)
    2.9
    (25 Reviews)
    Trustpilot Review