Userlytics Reviews - Pros & Cons, Ratings & more - 2025
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Userlytics
78%
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Userlytics

78%

Userlytics is a comprehensive user testing platform designed to enhance digital experiences. It offers tools for remote usability testing, including video recordings and AI-driven insights, with flexibility for both moderated and unmoderated studies. The platform features scalable pricing and a vast global participant pool, adapting to various research needs. Trusted by businesses, it delivers actionable feedback to improve usability and customer satisfaction.

Subscribed Reviews

78% Subscribed Score

Analysis

Userlytics is a user research tool offering remote usability testing for websites, apps, and prototypes. Features include customizable tests, AI-driven insights, screen/video recordings, survey tools, and a global participant pool. It caters to designers, marketers, and developers by enabling faster iteration and enhanced user experiences. Pricing is flexible, starting at $99 per participant, with enterprise and unlimited plans available. While it’s more cost-effective than competitors like UserTesting and Maze, some users note limitations in advanced analytics and complex test setups. Customer support is highly rated for responsiveness and efficiency, ensuring smooth usage. Suitable for teams seeking scalability without compromising quality.

Subscribed Score Metrics
28/36 Metric achieved
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
4/6 Metric Checks
Value of Money
Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
6/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
3/6 Metric Checks
MetricsScore
Customer Support6/6
Security4/6
Ease of Use5/6
Value of Money5/6
Integration3/6
Popularity5/6
Radar Chart Table View
Pros & Cons
Responsive and effective customer support.
Cost-effective with flexible pricing models.
Easy setup and user-friendly interface.
Diverse and high-quality participant pool.
Platform can feel slow for certain tasks.
Limited customization options for features.
Testers sometimes lack engagement quality.
Video transcription often requires manual edits.

Reviews of Userlytics from other platforms

Other Alternatives

UserTesting empowers teams to gather actionable customer insights through real-time testing, surveys, and interviews. The platform connects organizations with diverse participants to understand user behaviors, test designs, and refine experiences across digital and physical touchpoints. Built on AI-enhanced tools, it delivers fast, reliable feedback to make customer-first decisions at scale, enhancing user satisfaction and driving business growth. Trusted globally, it helps optimize messaging, innovation, usability, and brand perception effectively.