VEED.IO

If you’re considering discontinuing your subscription with VEED.IO, follow our steps to initiate the cancellation process and manage your subscription effectively.

Canceling your VEED.IO Subscription:

1. Access VEED.IO Website: Visit the VEED.IO website and log in to your account using your credentials.
2. Navigate to Billing: Once logged in, locate your avatar in the top right corner of the webpage. Click on your avatar to reveal a drop-down menu.
3. Select Billing: From the drop-down menu, choose the “Billing” option. This will take you to the billing settings page.
4. Cancel Subscription: On the billing settings page, look for the option to “Cancel Subscription.” Click on this option to proceed with the cancellation process.
5. Follow On-Screen Instructions: VEED.IO will guide you through the cancellation process with on-screen instructions. Follow these instructions carefully to confirm the cancellation of your subscription.

Additional Information:

• Alternative Support Channels: If you encounter any difficulties during the cancellation process, you can reach out to VEED.IO’s Customer Support team. You can contact them via the chat feature available on the application or send an email to [email protected].
• Refund Policy: VEED.IO typically does not offer refunds for subscription cancellations. However, if you are a consumer and have never used the services within the first 14 days of your subscription, you may be eligible for a full refund. Refer to clause 7.3 of the Terms of Service for detailed information on refund eligibility.
• Cancellation of Renewals: You have the flexibility to cancel your subscription at any time before two (2) business days prior to the renewal date. If you fail to cancel before this deadline, your subscription will automatically renew for the following period. Note that cancellations of subscriptions are generally not eligible for refunds, unless specified otherwise in the Terms of Service.

By following these steps and considering the important information provided, you can effectively manage your subscription with VEED.IO and make informed decisions regarding its continuation.