How to Cancel Vidtechy

To cancel a VidTech product, particularly one covered under the VidTech Guarantee, follow these steps:

Logging In and Accessing Account Settings

• Log in to your VidTech account.

Navigating to Subscription Management

• Click on the top-right menu and select "Account."
• In the Account section, go to the "Billing" tab.

Managing Your Subscription

• Select "Manage Subscription." You may need to enter your email to access the membership portal, and a verification code will be sent to you.
• Use the verification code to access your account, where you can find all the membership details and the option to cancel.

Specific Steps for VidTech Guaranteed Videom

If you are canceling under the VidTech Guarantee, ensure the following criteria are met:

• The Videom must be the first one purchased by you.
• The Videom must have been posted on CREXi within seven days of receipt and remain visible for the duration of the Guarantee Term (30 days).
• If after 30 days you feel you did not get the full value, you can request a refund.

Requesting a Refund Under the Guarantee

• Email [email protected] within 15 days after the 30-Day Guarantee Period, explaining why you did not get the value expected.
• Provide your name, company name, complete contact information, property address (matching the address of the subject property), and listing expiration date.

Finalizing the Cancellation

• Once you have canceled your subscription, your access to paid features will expire at the end of your current billing cycle.

If you encounter any issues or need further assistance, you can contact VidTech’s Customer Care Specialists or book a call for guidance.