WalkMe Overview of Reviews & Product Details - 2025
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WalkMe

WalkMe, a Digital Adoption Platform (DAP), transforms software proficiency with interactive guidance. It elevates adoption rates, boosts productivity, and offers insights for enhanced user experiences, maximizing ROI in software solutions.

WalkMe

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Designed with sustainability in mind.
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Data-Driven Insights
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What is WalkMe?

WalkMe isn’t just another software training tool. It’s a powerful Digital Adoption Platform (DAP) designed to bridge the gap between deploying new software and user proficiency.

Why Use WalkMe for Digital Adoption?

Here are some key benefits of using WalkMe to improve digital adoption within your organization:

  • Improved User Onboarding & Training: WalkMe provides interactive walkthroughs and in-app guidance, ensuring users learn new software features quickly and efficiently.
  • Increased Software Adoption Rates: Drive user engagement with software by making it easier for them to understand its functionalities and value.
  • Enhanced User Productivity: WalkMe empowers users to become proficient in new software faster, minimizing time spent on learning and maximizing productivity.
  • Data-Driven Insights & Analytics: Gain valuable insights into user behavior and identify areas where additional guidance or support might be needed.
  • Improved User Experience: Foster a positive user experience with software by providing clear and contextual guidance throughout the user journey.

Who is WalkMe For?

WalkMe caters to a wide range of organizations and users:

  • Software Companies: Ensure high user adoption rates for your software products by providing in-app guidance and training through WalkMe.
  • Large Enterprises: Streamline software onboarding and training for a large workforce across various departments and locations.
  • Customer Success Teams: Empower customer success teams to provide effective user support and troubleshooting guidance.
  • Learning & Development Professionals: WalkMe complements existing training programs by providing interactive in-app learning experiences.
  • IT & Training Departments: Reduce help desk tickets and training costs by offering self-service learning opportunities through WalkMe.

WalkMe goes beyond traditional software training by providing a comprehensive digital adoption platform. With its interactive walkthroughs, data-driven insights, and user-centric approach, WalkMe empowers organizations to bridge the gap between software deployment and user proficiency, ultimately maximizing the return on investment (ROI) for their software solutions.

WalkMe Summary

What is WalkMe?

WalkMe isn’t just another software training tool. It’s a powerful Digital Adoption Platform (DAP) designed to bridge the gap between deploying new software and user proficiency.

Why Use WalkMe for Digital Adoption?

Here are some key benefits of using WalkMe to improve digital adoption within your organization:

  • Improved User Onboarding & Training: WalkMe provides interactive walkthroughs and in-app guidance, ensuring users learn new software features quickly and efficiently.
  • Increased Software Adoption Rates: Drive user engagement with software by making it easier for them to understand its functionalities and value.
  • Enhanced User Productivity: WalkMe empowers users to become proficient in new software faster, minimizing time spent on learning and maximizing productivity.
  • Data-Driven Insights & Analytics: Gain valuable insights into user behavior and identify areas where additional guidance or support might be needed.
  • Improved User Experience: Foster a positive user experience with software by providing clear and contextual guidance throughout the user journey.

Who is WalkMe For?

WalkMe caters to a wide range of organizations and users:

  • Software Companies: Ensure high user adoption rates for your software products by providing in-app guidance and training through WalkMe.
  • Large Enterprises: Streamline software onboarding and training for a large workforce across various departments and locations.
  • Customer Success Teams: Empower customer success teams to provide effective user support and troubleshooting guidance.
  • Learning & Development Professionals: WalkMe complements existing training programs by providing interactive in-app learning experiences.
  • IT & Training Departments: Reduce help desk tickets and training costs by offering self-service learning opportunities through WalkMe.

WalkMe goes beyond traditional software training by providing a comprehensive digital adoption platform. With its interactive walkthroughs, data-driven insights, and user-centric approach, WalkMe empowers organizations to bridge the gap between software deployment and user proficiency, ultimately maximizing the return on investment (ROI) for their software solutions.

WalkMe reviews

Learn what people say about WalkMe

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Overall rating

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4
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CX 5/6

How good is the customer support based on subscribed’s assessment

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Security 4/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 4/6

How easy is the product to use, based on Subscribed’s assessment?

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Value 4/6

What is the value for money based on Subscribed’s assessment?

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Integration 5/6

How many integrations does the product offer?

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Popularity 6/6

How popular is the product?

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Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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WalkMe

Pricing Range
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This only an estimated pricing range, visit WalkMe pricing page to access all the information by clicking “Visit Now”.

$49-299 / Month
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80% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

What is WalkMe?

WalkMe isn’t just another software training tool. It’s a powerful Digital Adoption Platform (DAP) designed to bridge the gap between deploying new software and user proficiency.

Why Use WalkMe for Digital Adoption?

Here are some key benefits of using WalkMe to improve digital adoption within your organization:

  • Improved User Onboarding & Training: WalkMe provides interactive walkthroughs and in-app guidance, ensuring users learn new software features quickly and efficiently.
  • Increased Software Adoption Rates: Drive user engagement with software by making it easier for them to understand its functionalities and value.
  • Enhanced User Productivity: WalkMe empowers users to become proficient in new software faster, minimizing time spent on learning and maximizing productivity.
  • Data-Driven Insights & Analytics: Gain valuable insights into user behavior and identify areas where additional guidance or support might be needed.
  • Improved User Experience: Foster a positive user experience with software by providing clear and contextual guidance throughout the user journey.

Who is WalkMe For?

WalkMe caters to a wide range of organizations and users:

  • Software Companies: Ensure high user adoption rates for your software products by providing in-app guidance and training through WalkMe.
  • Large Enterprises: Streamline software onboarding and training for a large workforce across various departments and locations.
  • Customer Success Teams: Empower customer success teams to provide effective user support and troubleshooting guidance.
  • Learning & Development Professionals: WalkMe complements existing training programs by providing interactive in-app learning experiences.
  • IT & Training Departments: Reduce help desk tickets and training costs by offering self-service learning opportunities through WalkMe.

WalkMe goes beyond traditional software training by providing a comprehensive digital adoption platform. With its interactive walkthroughs, data-driven insights, and user-centric approach, WalkMe empowers organizations to bridge the gap between software deployment and user proficiency, ultimately maximizing the return on investment (ROI) for their software solutions.

Pros
  • Versatile for creating walkthroughs and tooltips
  • Enhances user onboarding and training efficiency
  • Minimal reliance on technical teams for updates
  • Robust features for digital adoption and analytics
Cons
  • Steep learning curve and setup complexity
  • Frequent UI updates cause maintenance issues
  • High cost compared to simpler alternatives
  • Bugs occur in advanced implementations
Subscribed Score Metrics
28/36 Metric achieved
MetricsScore
Customer Support5/6
Security4/6
Ease of Use4/6
Value of Money4/6
Integration5/6
Popularity6/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
4/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
4/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
4/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
5/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
5/6 Metric Checks
WalkMe Pricing Range
$49-299 / Month

WalkMe Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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https://www.youtube.com/watch?v=XTlPKfGvGLY?feature=oembed
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What else exists next to WalkMe
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A list of platforms similar to WalkMe, helping you evaluate which tool best matches your needs.

Need to cancel WalkMe? Here is how
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Thinking about how to cancel WalkMe this is how you do it!

Improving Software Adoption: Concluding Your WalkMe Subscription

As your organization’s software adoption needs evolve and you explore alternative solutions for enhancing user proficiency, WalkMe offers a straightforward process to terminate your subscription. To ensure a seamless transition and uphold our commitment to bridging the gap between deploying new software and user proficiency, please access this link.

How to Cancel the WalkMe

Improving Software Adoption: Concluding Your WalkMe Subscription

As your organization’s software adoption needs evolve and you explore alternative solutions for enhancing user proficiency, WalkMe offers a straightforward process to terminate your subscription. To ensure a seamless transition and uphold our commitment to bridging the gap between deploying new software and user proficiency, please access this link.

Every else you need to know about WalkMe
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if WalkMe is right for you.

Pricing Range
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This only an estimated pricing range, visit WalkMe pricing page to access all the information by clicking “Visit Now”.

$49-299 / Month
Visit Now