How to Cancel WoCo

To initiate a cancellation or return for a WoCo product, you can follow these steps, though the specific details might vary depending on the vendor or the type of product. Here is a general guideline based on similar return and cancellation policies:

Cancellation

If you want to cancel your order, you should act promptly, as cancellation policies often have time limits.

• Contact the customer service team as soon as possible. For many companies, cancellations are accepted before the product is shipped or produced.
• Reach out via email or the designated contact method provided by WoCo. For example, you might need to email a specific address like [email protected].
• Provide your order number and any other relevant details to facilitate the cancellation process.

Return

If the product has already been shipped, you may need to return it.

• Ensure the product is undamaged and in its original packaging, including all accessories, user manuals, and other included items.
• Contact the customer service team to obtain a Return Authorization (RA) number or to initiate the return process.
• Use the provided return shipping label, if available. If not, you may need to cover the shipping costs yourself, depending on the return reason.
• Attach the return shipping label to the package, covering or removing any old shipping labels.
• Ship the package back via the recommended carrier (e.g., USPS) and track your return using the provided tracking number.

Refund

Once the returned items are received and inspected:

• Refunds will be issued to the original method of payment.
• Refunds may take a few days to process, and note that shipping costs are typically non-refundable unless specified otherwise by WoCo.

Additional Notes

• Make sure to check the specific return and cancellation window, as it is often within 30 days of receiving the order.
• Items that have been used, damaged, or do not include the original packaging may not be accepted for return.
• For international returns, pre-paid labels may not be available, so you may need to cover the shipping costs yourself.

If you have any questions or need further assistance, contact WoCo’s customer service team directly.