Yotpo Overview of Reviews & Product Details - 2025
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Yotpo

Yotpo is a comprehensive eCommerce marketing platform designed to boost customer retention and engagement. It integrates tools for reviews, visual user-generated content, loyalty programs, SMS, and email marketing, enabling brands to enhance customer experiences and drive revenue. Trusted by businesses worldwide, its flexible features and advanced data analytics create personalized interactions throughout the buyer journey. Yotpo empowers brands to manage content, improve conversions, and optimize marketing strategies seamlessly.

Yotpo

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Works Anywhere
Works Anywhere
Accessible from any device, anytime.
Fast & Efficient
Fast & Efficient
Optimized for speed and performance.
Seamless Integrations
Seamless Integrations
Connect easily with your favorite tools.

Yotpo is a comprehensive Customer Engagement Platform designed to empower eCommerce brands with a unified solution for retention marketing. Positioned within the Customer Engagement Platform category, Yotpo integrates review management, loyalty programs, SMS and email marketing, subscriptions, and more into a single, intuitive platform that drives customer engagement and growth.

With Yotpo, brands can effortlessly collect and showcase authentic customer reviews, photos, and Q&A content to build social proof and boost on-site conversions. The platform’s integrated approach offers a cohesive customer experience by leveraging data-driven insights to personalize communications at every stage of the buyer journey. This results in enhanced trust, increased traffic, and ultimately higher sales conversion rates.

Key Features and Benefits:

  • Integrated Review Management: Collect reviews, photos, and Q&A from a single source and seamlessly display them across multiple channels.
  • Unified Customer Data: Leverage comprehensive customer profiles to deliver personalized marketing messages and promotions based on behavior and purchase history.
  • Customizable Widgets and APIs: Integrate UGC with customizable on-site widgets and easily connect with eCommerce platforms through straightforward API integrations.
  • Loyalty & Referral Programs: Build and manage flexible rewards systems that encourage repeat purchases and foster lasting customer relationships.
  • Automated SMS and Email Campaigns: Engage customers with targeted messaging, automate follow-ups, and drive conversions through omni-channel communications.

Yotpo’s all-in-one solution enables businesses to take full control of their customer content while reducing the complexity that often comes with managing multiple disparate tools. The platform’s robust capabilities ensure that brands can not only collect valuable user-generated content but also transform it into actionable insights that optimize marketing strategies and elevate the overall brand experience.

Designed for businesses of all sizes, Yotpo is ideal for eCommerce professionals seeking to strengthen customer relationships and achieve scalable growth. The platform’s flexible pricing options and customizable features allow brands to choose the plan that best suits their specific needs. Explore exclusive deals and offers by visiting the Yotpo deals page.

Consider These Alternatives:

Yotpo offers an exceptional integrated solution for brands determined to enhance their customer engagement. Its comprehensive suite of tools, unified data insights, and easy-to-use interface make it an invaluable asset for eCommerce businesses aiming to boost retention and drive revenue growth.

Yotpo Summary

Yotpo is a comprehensive Customer Engagement Platform designed to empower eCommerce brands with a unified solution for retention marketing. Positioned within the Customer Engagement Platform category, Yotpo integrates review management, loyalty programs, SMS and email marketing, subscriptions, and more into a single, intuitive platform that drives customer engagement and growth.

With Yotpo, brands can effortlessly collect and showcase authentic customer reviews, photos, and Q&A content to build social proof and boost on-site conversions. The platform’s integrated approach offers a cohesive customer experience by leveraging data-driven insights to personalize communications at every stage of the buyer journey. This results in enhanced trust, increased traffic, and ultimately higher sales conversion rates.

Key Features and Benefits:

  • Integrated Review Management: Collect reviews, photos, and Q&A from a single source and seamlessly display them across multiple channels.
  • Unified Customer Data: Leverage comprehensive customer profiles to deliver personalized marketing messages and promotions based on behavior and purchase history.
  • Customizable Widgets and APIs: Integrate UGC with customizable on-site widgets and easily connect with eCommerce platforms through straightforward API integrations.
  • Loyalty & Referral Programs: Build and manage flexible rewards systems that encourage repeat purchases and foster lasting customer relationships.
  • Automated SMS and Email Campaigns: Engage customers with targeted messaging, automate follow-ups, and drive conversions through omni-channel communications.

Yotpo’s all-in-one solution enables businesses to take full control of their customer content while reducing the complexity that often comes with managing multiple disparate tools. The platform’s robust capabilities ensure that brands can not only collect valuable user-generated content but also transform it into actionable insights that optimize marketing strategies and elevate the overall brand experience.

Designed for businesses of all sizes, Yotpo is ideal for eCommerce professionals seeking to strengthen customer relationships and achieve scalable growth. The platform’s flexible pricing options and customizable features allow brands to choose the plan that best suits their specific needs. Explore exclusive deals and offers by visiting the Yotpo deals page.

Consider These Alternatives:

Yotpo offers an exceptional integrated solution for brands determined to enhance their customer engagement. Its comprehensive suite of tools, unified data insights, and easy-to-use interface make it an invaluable asset for eCommerce businesses aiming to boost retention and drive revenue growth.

Yotpo reviews

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83%
Subscribed Score

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Overall rating

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CX 5/6

How good is the customer support based on subscribed’s assessment

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Security 4/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 5/6

How easy is the product to use, based on Subscribed’s assessment?

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Value 4/6

What is the value for money based on Subscribed’s assessment?

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Integration 5/6

How many integrations does the product offer?

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Popularity 6/6

How popular is the product?

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Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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Yotpo

Pricing Range
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This only an estimated pricing range, visit Yotpo pricing page to access all the information by clicking “Visit Now”.

$79-0.9k / Month
Deals Available

This product comes with a special deal, see details

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83% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

Yotpo is a comprehensive Customer Engagement Platform designed to empower eCommerce brands with a unified solution for retention marketing. Positioned within the Customer Engagement Platform category, Yotpo integrates review management, loyalty programs, SMS and email marketing, subscriptions, and more into a single, intuitive platform that drives customer engagement and growth.

With Yotpo, brands can effortlessly collect and showcase authentic customer reviews, photos, and Q&A content to build social proof and boost on-site conversions. The platform’s integrated approach offers a cohesive customer experience by leveraging data-driven insights to personalize communications at every stage of the buyer journey. This results in enhanced trust, increased traffic, and ultimately higher sales conversion rates.

Key Features and Benefits:

  • Integrated Review Management: Collect reviews, photos, and Q&A from a single source and seamlessly display them across multiple channels.
  • Unified Customer Data: Leverage comprehensive customer profiles to deliver personalized marketing messages and promotions based on behavior and purchase history.
  • Customizable Widgets and APIs: Integrate UGC with customizable on-site widgets and easily connect with eCommerce platforms through straightforward API integrations.
  • Loyalty & Referral Programs: Build and manage flexible rewards systems that encourage repeat purchases and foster lasting customer relationships.
  • Automated SMS and Email Campaigns: Engage customers with targeted messaging, automate follow-ups, and drive conversions through omni-channel communications.

Yotpo’s all-in-one solution enables businesses to take full control of their customer content while reducing the complexity that often comes with managing multiple disparate tools. The platform’s robust capabilities ensure that brands can not only collect valuable user-generated content but also transform it into actionable insights that optimize marketing strategies and elevate the overall brand experience.

Designed for businesses of all sizes, Yotpo is ideal for eCommerce professionals seeking to strengthen customer relationships and achieve scalable growth. The platform’s flexible pricing options and customizable features allow brands to choose the plan that best suits their specific needs. Explore exclusive deals and offers by visiting the Yotpo deals page.

Consider These Alternatives:

Yotpo offers an exceptional integrated solution for brands determined to enhance their customer engagement. Its comprehensive suite of tools, unified data insights, and easy-to-use interface make it an invaluable asset for eCommerce businesses aiming to boost retention and drive revenue growth.

Pros
  • High customer engagement and conversions
  • Ease of use and robust customization
  • Great customer support and assistance
  • Effective review collection and analytics
Cons
  • High pricing for advanced features
  • Free plan lacks functionality
  • Occasional technical and integration issues
  • Impact on site speed for some users
Subscribed Score Metrics
29/36 Metric achieved
MetricsScore
Customer Support5/6
Security4/6
Ease of Use5/6
Value of Money4/6
Integration5/6
Popularity6/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
4/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
4/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
5/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
5/6 Metric Checks
Yotpo Pricing Range
$79-0.9k / Month

Yotpo Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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What else exists next to Yotpo
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A list of platforms similar to Yotpo, helping you evaluate which tool best matches your needs.

Need to cancel Yotpo? Here is how
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Thinking about how to cancel Yotpo this is how you do it!

To cancel a Yotpo product, go to the customer portal and enable "Cancel Subscription." You can also manage subscriptions by removing products or canceling the entire subscription. For more details, visit Yotpo’s support pages.

How to Cancel the Yotpo

To cancel a Yotpo product, go to the customer portal and enable "Cancel Subscription." You can also manage subscriptions by removing products or canceling the entire subscription. For more details, visit Yotpo’s support pages.

Every else you need to know about Yotpo
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if Yotpo is right for you.

Pricing Range
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This only an estimated pricing range, visit Yotpo pricing page to access all the information by clicking “Visit Now”.

$79-0.9k / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now