How to Cancel Zenler
To cancel a Zenler product or subscription, follow these steps:
Canceling Your Zenler Subscription
Through the Account Dashboard
- Log in to your Zenler account and navigate to the Accounts section.
- Go to Billing to manage your subscription.
For Paid Subscriptions
- If you are on a paid plan, you can cancel your subscription at any time. However, fees paid are generally non-refundable, except as expressly stated in the contract.
- To cancel, you may need to email
[email protected]
to initiate the cancellation process.
Steps to Cancel
- In the Billing section, look for options to manage or cancel your subscription. The exact steps may vary, but typically you would:
- Click on the option to manage your subscription.
- Select the option to cancel your subscription or downgrade your plan if available.
- Confirm the cancellation by following the prompts.
Important Considerations
-
Notice Period: You must notify Zenler at least 30 days prior to the end of your subscription term if you intend to cancel, as per the terms of service.
-
Payment Obligations: You will remain responsible for any unpaid fees under the paid plan, and services under the paid plan will be deemed fully performed and delivered upon expiration of the initial paid plan subscription term.
-
Data Access: After cancellation, you will no longer have access to your account data, including any content, user information, or settings associated with your subscription.
Free Trial Cancellation
- If you are on a free trial and do not wish to continue, you must cancel the plan before the trial ends. You can do this through the Accounts > Billing section or by emailing
[email protected]
.
Post-Cancellation
- Once the cancellation is confirmed, you will receive a notification indicating when the cancellation will take effect. Typically, you can continue using the services until the end of your current billing cycle.
By following these steps, you can effectively cancel your Zenler product or subscription. If you encounter any issues or need further assistance, contact Zenler Customer Support.