Sprout Social

Step 1: Log In

Log in to your Sprinklr account.

Step 2: Access Billing Settings

Click on “Account and Settings” and navigate to the “Billing” section.

Step 3: Initiate Cancellation

Look for “Deactivate your account” and click to start the cancellation process.

Step 4: Follow On-Screen Instructions

Follow the on-screen instructions for automatic cancellation.

Step 5: Contact Customer Success Manager (if necessary)

If prompted, contact a Customer Success Manager for assistance.

Important Tips:

• Check Contract Terms: Review your contract terms for any specific requirements or fees.
• Save Confirmation: Save any confirmation messages or emails.

Conclusion: Cancelling your Sprinklr Social Subscription is a straightforward process. Log in, access billing settings, initiate the cancellation, and follow on-screen instructions. If needed, contact a Customer Success Manager. Save relevant confirmation information for your records.