How to Cancel DecideAct

To cancel your DecideAct subscription, follow these steps:

Notification and Notice Period

You must provide written notice to DecideAct to initiate the cancellation process. The notice period varies depending on your subscription plan:

• For annual payment and renewal plans, you need to provide a notice period of thirty (30) days.
• For monthly payment and renewal plans, the cancellation will take effect at the end of the following month after the notice is given.

Method of Notification

The notice must be in writing. You can send the cancellation notice to DecideAct via the contact methods provided on their website or through any other official communication channel specified by DecideAct.

Termination of Services

Upon receiving your written notice, DecideAct will process your cancellation. However, you must stop using the service immediately upon the effective date of termination. All subscriptions and any other rights granted to you under the terminated order form will immediately end.

Payment Obligations

Termination of the service does not relieve you of the obligation to pay any fees accrued or owed to DecideAct for the service or professional services prior to the termination date. Any unpaid amounts may be subject to interest at the maximum permitted by law plus collection costs.

Data Access and Retention

After the effective date of expiration or termination, DecideAct will make your data available to you if you provide written notice within thirty (30) days. After this period, DecideAct will have no obligation to retain your data and may delete all your data in their systems unless legally prohibited. If you need additional services such as data return in a specific format, this will be provided only upon payment.

Final Steps

Ensure that you have fulfilled all payment obligations and have requested any necessary data within the specified timeframe to complete the cancellation process smoothly.