How to Cancel Affinipay for Associations

To cancel or terminate your AffiniPay for Associations account, you need to follow these steps and adhere to the terms outlined in the AffiniPay agreements.

Notification and Profile Updates

Ensure you notify AffiniPay of any changes to the information in your merchant profile. Failure to do so can result in the termination of your agreement.

Termination of Agreement

The agreement will terminate on the date all outstanding accounts you hold with AffiniPay are closed, unless it is earlier terminated as per the terms. To initiate this process, you should close all outstanding accounts and settle any pending transactions.

Settlement of Outstanding Charges and Disputes

You are responsible for all Disputes, Refunds, Reversals, Returns, or Fines regardless of the reason or timing. Ensure that you resolve any disputed charges and settle your Settlement Account or settlement funds before closing your account.

Compliance and Final Steps

• Comply with all Laws and Network Rules in your use of the Services until the termination.
• Ensure you do not use the Services to enable any prohibited businesses or activities.
• Provide a fair and neutral return, refund, cancellation, or adjustment policy and clearly explain the process by which customers can receive a Refund.

Formal Request

Submit a formal request to AffiniPay to terminate your account. This can typically be done through their customer support or by contacting the account manager assigned to your account.

Here is an example of how you might structure your cancellation request:

Dear AffiniPay Support Team,

I am writing to request the cancellation of my AffiniPay for Associations account. I have ensured that all outstanding accounts are closed and any pending transactions are settled.

My account details are as follows:

• Account Name: [Your Account Name]
• Merchant ID: [Your Merchant ID]
• Reason for Cancellation: [Optional – Provide a reason if desired]

Please confirm once the account has been terminated and let me know if there are any additional steps I need to take.

Thank you for your assistance.

Sincerely,

[Your Name]

[Your Contact Information]

This ensures that you have formally requested the cancellation and provided necessary details for AffiniPay to process your request.