Square Appointments is a user-friendly online scheduling and payment platform designed for businesses that depend on appointments. It streamlines operations with features like real-time availability, automated reminders, and Google calendar integration. The software is free for individuals, offers affordable plans for teams, and integrates seamlessly with Square’s payment processing tools to manage the entire business from one place. Perfect for small businesses, it helps increase efficiency and reduce no-shows.
To create and manage a cancellation policy for Square Appointments, follow these steps:
Access the Square Dashboard:
Navigate to Appointments Settings:
Appointments
section, then select Settings
.Configure Payments & Cancellations:
Settings
, select Payments & Cancellations
.Set the Cancellation Cut-off Time:
Cancellation Policy
, click Edit
to set a cut-off window. You can select a time frame ranging from one hour to two weeks, or choose no cut-off time.Save
after setting the cut-off time.Allow Clients to Reschedule or Cancel Online:
Clients may reschedule or cancel their own appointments before the cut-off time
if you want to allow clients to manage their appointments online.Hold card for no-show protection
under the Payments
section.Reschedule or Cancel
.Appointments
> Settings
> Payments & Cancellations
.Hold card for no-show protection
, select Next
.Delete
and then Save
.By following these steps, you can effectively set up and manage a cancellation policy for your Square Appointments, ensuring clear communication and protection for both your business and your clients.