Best CRM for Shopify: Choosing the Right Customer Relationship Management System
- Customer Relationship Management
Best CRM for Shopify: Choosing the Right Customer Relationship Management System
In the world of e-commerce, having a robust Customer Relationship Management (CRM) system is crucial for the success of your business. A good CRM not only helps in managing customer interactions but also streamlines your business processes, leading to increased sales and improved customer service. If you’re running your online store on Shopify, integrating it with a CRM can take your business to new heights. Here are some of the best CRM platforms that you can consider for your Shopify store:
1. BIGContacts 1
BIGContacts is a contact management and email marketing tool designed for small businesses and startups. It offers a clean interface, straightforward implementation, and unparalleled customer support2. With BIGContacts, you can easily access all client details, such as purchase history, buying preferences, transactions, emails, and notes, from a centralized dashboard2.
2. Metrilo 3
Metrilo is an e-commerce analytics tool that starts at $119/month2. It provides accurate, reliable, data-driven insights, education, and support2. Metrilo’s customer database gives customer-centric brands the power of behavior insights2.
3. Freshmarketer 4
Freshmarketer is a multichannel engagement platform for SMBs2. It offers a free plan for limited contacts, and paid plans start at $19/user/month2. Freshmarketer helps businesses save time and improve their relationships with customers5.
4. Zendesk Sell 6
Zendesk Sell is a sales CRM software tool that enhances productivity, processes, and pipeline visibility for sales teams6. It offers features like contact and deal management, activity tracking, and lead generation6.
5. HubSpot CRM 7
HubSpot CRM is known for its campaign management capabilities2. It offers a free plan with limited features, and paid plans start at $18/month2. HubSpot CRM has free tools for everyone on your team, making it a comprehensive solution for managing customer interactions8.
6. Salesforce 9
Salesforce is a comprehensive CRM platform known for personalized buying experiences2. It starts from $25/user/month2. Salesforce is the world’s most trusted customer relationship management (CRM) platform9.
7. ActiveCampaign 10
ActiveCampaign is a customer experience automation platform that starts from $19/user/month2. It offers the email marketing, marketing automation, and CRM tools you need to create incredible customer experiences10.
Conclusion
Choosing the right CRM for your Shopify store can significantly streamline your business operations, saving you time and resources. These tools can automate various tasks, allowing you to focus on other aspects of your business. Whether you’re just starting out or looking to scale your business, these CRM solutions can provide the support you need to succeed in the competitive world of e-commerce.
