How to Cancel Optimal Workshop - Subscribed.FYI
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Optimal Workshop
73%
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Optimal Workshop

73%

Optimal Workshop is a comprehensive user research platform that empowers teams to optimize digital experiences with confidence. It offers tools for card sorting, tree testing, first-click testing, surveys, and prototype testing, providing actionable insights for information architecture and usability. Its intuitive interface, diverse testing methods, and extensive participant recruitment streamline the research process for better design decisions.

How to Cancel Optimal Workshop

To cancel your automatic subscription renewal for an Optimal Workshop product, follow these steps:

  1. Log into your account: Access your Optimal Workshop account through the website.

  2. Navigate to Workspace Settings: Click on the drop-down menu at the top right of your browser page and select the ‘Workspace Settings’ button.

  3. Select the Plans Tab: Once you are on the ‘Workspace Settings’ page, navigate to the ‘Plans’ tab.

  4. Stop Auto-Renewal: Click on the ‘Stop renewing this subscription’ option. This will turn off the automatic renewal of your subscription.

Important Notes:

  • Turning off auto-renewal does not cancel your current subscription immediately. You will still have access to the service until the end of your current subscription period.
  • If you miss the renewal date and cancel after it, the payment for that period will have already been processed, and you won’t be charged again after the current period expires.
  • Optimal Workshop does not offer refunds for purchases made in error or for active subscriptions. However, you can contact their support team for further assistance if needed.

By following these steps, you will ensure that your subscription does not automatically renew, and you will not be charged again after the current subscription period ends.

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Dovetail centralizes customer data for insightful analysis and collaboration. Ideal for teams seeking actionable insights to drive product development, marketing, and customer-centric initiatives. It empowers businesses of all sizes to make informed decisions.

UserTesting empowers teams to gather actionable customer insights through real-time testing, surveys, and interviews. The platform connects organizations with diverse participants to understand user behaviors, test designs, and refine experiences across digital and physical touchpoints. Built on AI-enhanced tools, it delivers fast, reliable feedback to make customer-first decisions at scale, enhancing user satisfaction and driving business growth. Trusted globally, it helps optimize messaging, innovation, usability, and brand perception effectively.