Bigcommerce Reviews - Pros & Cons, Ratings & more - 2025
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Bigcommerce
83%
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Bigcommerce

83%

BigCommerce is a robust SaaS e-commerce platform designed to enable businesses of all sizes to create, manage, and scale online stores. With enterprise-grade functionality, extensive customization, and seamless integrations, it caters to both B2C and B2B needs. Known for its ease of use, reliable performance, and innovative tools, BigCommerce supports global businesses across various industries. Its flexible pricing tiers and commitment to growth make it an ideal solution for evolving e-commerce demands.

Subscribed Reviews

83% Subscribed Score

Analysis

BigCommerce is an open SaaS e-commerce platform designed for businesses of all sizes, offering robust customization, multi-channel capabilities, SEO tools, and advanced features like abandoned cart recovery and APIs for developers. It’s well-suited for marketers needing SEO, developers requiring extensibility, and designers crafting storefronts. Pricing starts at $29.95/month but can escalate with add-ons. Compared to Shopify, it offers more built-in features but has cost and technical learning curves. Customer support is reliable, while the platform is cost-effective for scaling businesses with growth-focused tools.

Subscribed Score Metrics
29/36 Metric achieved
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
5/6 Metric Checks
Value of Money
Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
4/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
4/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
5/6 Metric Checks
MetricsScore
Customer Support4/6
Security5/6
Ease of Use5/6
Value of Money4/6
Integration5/6
Popularity6/6
Radar Chart Table View
Pros & Cons
Easy to set up and manage products
Great for B2B and B2C businesses
Powerful customization capabilities
Excellent customer support
Pricing increases with add-ons
Limited free themes
Can have performance and indexing delays
Requires some technical expertise for full customization

Reviews of Bigcommerce from other platforms

Other Alternatives

PayPal is a secure digital wallet facilitating global money transfers, online shopping, and mobile payments. Ideal for individuals and businesses seeking convenience, security, and versatile funding options for their online transactions.

Shopify is an e-commerce platform empowering individuals and businesses to create and manage online stores. With user-friendly features, customization options, and robust product management, it caters to entrepreneurs, small to medium-sized businesses, and established brands in the online retail space.