Plan |
Price |
Key Features |
Free Tier |
$0/month |
3 live agent seats, 50 live chat conversations, 100 chatbot triggers, unlimited ticket management, live chat, Messenger, Instagram, WhatsApp integration, app integrations, canned responses, multilanguage capabilities, widget customization, basic analytics |
Starter Tier |
$29/month |
Increased limits from Free tier: 100 live chat interactions, 500 chatbot triggers, automation from chatbot, smaller teams (up to three included) |
Communicator Tier |
$25/month per seat |
No monthly cap for live chat interactions, live agent chat capabilities, separated agent roles, Shopify actions (view cart, apply coupons, cancel orders) |
Chatbots Tier |
Starting at $29/month |
Higher limits for Chatbot triggers (starting at 2,000 triggers), automation and streamlined customer service with chatbots |
Communicator + Chatbots |
Starting at $29/month + $25/month per seat |
Combination of Communicator and Chatbots plans: 2,000 chatbot triggers, unlimited live chat interactions, per-user pricing for communicator seats |
Tidio+ |
Starting at $394/month |
All features from other tiers, Dedicated Customer Success Manager, Account reviews, Training sessions, expanded Lyro AI abilities, more integrations |