Top 5 Alternatives to Captivated for SMS & Customer Engagement
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Captivated
73%
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Captivated

73%

Captivated is a powerful enterprise SMS solution designed for seamless two-way, peer-to-peer communication with customers. Enhance customer interactions by adding texting capabilities to your existing landline or a new textable number. Designed for businesses of all sizes, it automates processes, improves customer satisfaction, and helps drive better reviews while simplifying communication. With user-friendly features and exceptional support, Captivated transforms the customer experience into an effortless journey.

Captivated Alternatives & Competitors

Looking for a better communication solution? Captivated is not the only option! Explore the best alternatives to supercharge your business. ActiveCampaign, Project Broadcast, Zoho Desk, Text Request, and Podium offer robust features designed to meet your needs.

Captivated

Customer Relationship Management

Top Pros and Cons using Captivated View More
Ease of use and intuitive interface
Efficient customer communication
Integration issues with third-party tools
Costly for mass messaging

5 Alternatives of Captivated

Active Campaign is a marketing platform offering email marketing, automation, CRM, and sales automation, designed for personalized customer engagement and efficient business growth across various channels.

Compared to Captivated is
Powerful automation workflows
Steep learning curve
Pricing Range
$19-$799/Month

Zoho Desk is a cloud-based customer support software. With features like ticketing, automation, and multichannel support, it enables businesses to deliver exceptional customer service and streamline helpdesk operations effectively.

Compared to Captivated is
User-friendly interface and easy navigation.
Occasional slow performance or loading times.
Pricing Range
$20-$65/Month

Podium is a customer interaction platform that consolidates messaging, reviews, and payments into one interface. It enhances online reputation, streamlines payments, and improves customer engagement for businesses like SMBs, retailers, and healthcare providers.

Compared to Captivated is
Easy-to-use interface and navigation
High pricing compared to competitors
Pricing Range
$289-599/Month