MyAlice Reviews - Pros & Cons, Ratings & more - 2025
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MyAlice
88%
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    • MyAlice

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    88%

    MyAlice is an all-in-one conversational commerce platform designed for socially active e-commerce brands. It centralizes customer interactions across multiple channels, allowing businesses to seamlessly manage social media, live chat, and e-commerce operations in one inbox. With features like order management, chatbot automation, and actionable analytics, MyAlice helps brands enhance customer engagement, streamline processes, and boost sales. Perfect for Shopify and WooCommerce stores, it empowers teams to sell and support on the go.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    88% Subscribed Score

    Analysis

    MyAlice is an all-in-one conversational commerce platform aimed at e-commerce brands on Shopify and WooCommerce. It consolidates customer communication across platforms like WhatsApp, Instagram, and Messenger into one interface, with features including no-code chatbots, live chat, order management, and analytics. Ideal for marketers and e-commerce owners, its intuitive interface supports efficient customer service and increased sales. Compared to alternatives like LiveChat or Tidio, MyAlice offers deeper integrations with e-commerce tools and cost-effective plans but lacks compatibility with other platforms like Magento. Customer support is responsive and proactive, ensuring users maximize platform value. Pricing starts affordably, making it competitive for small and medium businesses.

    Subscribed Score Metrics
    32/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    6/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    5/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    6/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    6/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    4/6 Metric Checks
    MetricsScore
    Customer Support6/6
    Security5/6
    Ease of Use6/6
    Value of Money6/6
    Integration4/6
    Popularity5/6
    Radar Chart Table View
    Pros & Cons
    Centralized dashboard for managing channels.
    Easy integration with Shopify and WooCommerce.
    Customizable chatbot and drag-and-drop builder.
    Responsive support and active feature development.
    Lacks some integrations like email and more cart platforms.
    UI needs enhancements, including dark mode.
    Learning curve for setting up workflows and chat flows.
    Limited mobile app functionalities.

    Reviews of MyAlice from other platforms

    4.5
    (28)
    4.5
    (28 Reviews)
    G2 Review
    4.7
    (17)
    4.7
    (17 Reviews)
    Capterra Review
    4.7
    (36)
    4.7
    (36 Reviews)
    Trustpilot Review

    Other Alternatives

    LiveChat is a leading customer service software enabling real-time engagement, customizable chat experiences, comprehensive analytics, and seamless integrations. It serves customer support, sales teams, e-commerce businesses, and SMEs, enhancing customer satisfaction.

    Tidio is a customer communication platform offering live chat, chatbots, and email marketing for businesses. It enables real-time engagement, automates responses, and supports multichannel communication, benefiting e-commerce, service providers, website owners, and marketing teams.

    See All alternatives