Olark Overview of Reviews & Product Details - 2025
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Olark

Olark is an intuitive live chat software designed to boost sales, enhance customer support, and improve user engagement. With quick setup and customizable options, businesses can start assisting customers immediately. Its features include chat shortcuts, automated greetings, CRM integrations, and real-time visitor insights. Accessible, GDPR-ready, and competitively priced, Olark is suitable for businesses of all sizes.

Olark

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Eco-Friendly
Eco-Friendly
Designed with sustainability in mind.
Affordable Pricing
Affordable Pricing
Transparent plans to fit any budget.
Expert Support
Expert Support
Help available when you need it.

Olark is a versatile tool in the Live Chat Software category, designed to enhance customer engagement. Olark’s user-friendly live chat solution allows businesses to provide prompt customer service, convert leads, and gain deep insight into customer preferences. Supporting accessibility standards (WCAG 2.0 AA) and GDPR compliance, Olark ensures inclusivity and data protection for all users. Explore exclusive deals. For alternatives, consider Drift, LiveAgent, and LiveChat.

Why Use Olark?

Here are key reasons to consider Olark for your live chat needs:

  • Quick and Easy Setup: Get started within minutes using Olark’s simple installation process, enabling instant live chat functionality on your website.
  • Customizable Design: Adjust chatbox appearance to match your brand, making it a seamless part of your website’s interface.
  • Deep Insights: Leverage chat transcripts, customer profiles, and powerful analytics to understand customer behavior and refine strategies.
  • Integration Friendly: Connect Olark with widely-used CRM, eCommerce, marketing, and help desk platforms for added functionality.
  • Scalable Plans: Competitive pricing, starting at $17/month per live chat operator, ensures businesses of all sizes can scale customer interactions affordably.

Who is Olark For?

Olark serves various business needs and sectors:

  • Small and Medium Enterprises: Designed for organizations prioritizing customer service and lead conversions with minimal setup and costs.
  • Sales Teams: Enable sales reps to engage visitors in real-time, addressing inquiries and closing deals faster.
  • Customer Support Teams: Provide quick and accurate responses using Olark’s co-browsing, automated greetings, and knowledge base functionalities.
  • E-commerce Websites: Help prospective buyers with instant support and foster higher conversions by resolving any shopping queries instantly.

Olark makes live engagement with website visitors seamless and effective. Whether for customer service, sales, or real-time support, Olark drives valuable interactions that elevate the customer experience and boost business outcomes.

Olark Summary

Olark is a versatile tool in the Live Chat Software category, designed to enhance customer engagement. Olark’s user-friendly live chat solution allows businesses to provide prompt customer service, convert leads, and gain deep insight into customer preferences. Supporting accessibility standards (WCAG 2.0 AA) and GDPR compliance, Olark ensures inclusivity and data protection for all users. Explore exclusive deals. For alternatives, consider Drift, LiveAgent, and LiveChat.

Why Use Olark?

Here are key reasons to consider Olark for your live chat needs:

  • Quick and Easy Setup: Get started within minutes using Olark’s simple installation process, enabling instant live chat functionality on your website.
  • Customizable Design: Adjust chatbox appearance to match your brand, making it a seamless part of your website’s interface.
  • Deep Insights: Leverage chat transcripts, customer profiles, and powerful analytics to understand customer behavior and refine strategies.
  • Integration Friendly: Connect Olark with widely-used CRM, eCommerce, marketing, and help desk platforms for added functionality.
  • Scalable Plans: Competitive pricing, starting at $17/month per live chat operator, ensures businesses of all sizes can scale customer interactions affordably.

Who is Olark For?

Olark serves various business needs and sectors:

  • Small and Medium Enterprises: Designed for organizations prioritizing customer service and lead conversions with minimal setup and costs.
  • Sales Teams: Enable sales reps to engage visitors in real-time, addressing inquiries and closing deals faster.
  • Customer Support Teams: Provide quick and accurate responses using Olark’s co-browsing, automated greetings, and knowledge base functionalities.
  • E-commerce Websites: Help prospective buyers with instant support and foster higher conversions by resolving any shopping queries instantly.

Olark makes live engagement with website visitors seamless and effective. Whether for customer service, sales, or real-time support, Olark drives valuable interactions that elevate the customer experience and boost business outcomes.

Olark reviews

Learn what people say about Olark

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62%
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Overall rating

5
4
3
2
1
CX 5/6

How good is the customer support based on subscribed’s assessment

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Security 0/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 5/6

How easy is the product to use, based on Subscribed’s assessment?

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Value 5/6

What is the value for money based on Subscribed’s assessment?

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Integration 3/6

How many integrations does the product offer?

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Popularity 4/6

How popular is the product?

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Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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Olark

Pricing Range
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This only an estimated pricing range, visit Olark pricing page to access all the information by clicking “Visit Now”.

$29-$99 / Month
Deals Available

This product comes with a special deal, see details

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62% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

Olark is a versatile tool in the Live Chat Software category, designed to enhance customer engagement. Olark’s user-friendly live chat solution allows businesses to provide prompt customer service, convert leads, and gain deep insight into customer preferences. Supporting accessibility standards (WCAG 2.0 AA) and GDPR compliance, Olark ensures inclusivity and data protection for all users. Explore exclusive deals. For alternatives, consider Drift, LiveAgent, and LiveChat.

Why Use Olark?

Here are key reasons to consider Olark for your live chat needs:

  • Quick and Easy Setup: Get started within minutes using Olark’s simple installation process, enabling instant live chat functionality on your website.
  • Customizable Design: Adjust chatbox appearance to match your brand, making it a seamless part of your website’s interface.
  • Deep Insights: Leverage chat transcripts, customer profiles, and powerful analytics to understand customer behavior and refine strategies.
  • Integration Friendly: Connect Olark with widely-used CRM, eCommerce, marketing, and help desk platforms for added functionality.
  • Scalable Plans: Competitive pricing, starting at $17/month per live chat operator, ensures businesses of all sizes can scale customer interactions affordably.

Who is Olark For?

Olark serves various business needs and sectors:

  • Small and Medium Enterprises: Designed for organizations prioritizing customer service and lead conversions with minimal setup and costs.
  • Sales Teams: Enable sales reps to engage visitors in real-time, addressing inquiries and closing deals faster.
  • Customer Support Teams: Provide quick and accurate responses using Olark’s co-browsing, automated greetings, and knowledge base functionalities.
  • E-commerce Websites: Help prospective buyers with instant support and foster higher conversions by resolving any shopping queries instantly.

Olark makes live engagement with website visitors seamless and effective. Whether for customer service, sales, or real-time support, Olark drives valuable interactions that elevate the customer experience and boost business outcomes.

Pros
  • Easy to set up and use with quick integration.
  • Customization options for design and shortcuts.
  • Helpful features like chat logs and reporting.
  • Responsive customer support.
Cons
  • Limited advanced functionalities.
  • No native mobile app for real-time use.
  • Customization of chat templates is lacking.
  • Integration with some platforms can be challenging.
Subscribed Score Metrics
22/36 Metric achieved
MetricsScore
Customer Support5/6
Security0/6
Ease of Use5/6
Value of Money5/6
Integration3/6
Popularity4/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
0/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
5/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
3/6 Metric Checks
Olark Pricing Range
$29-$99 / Month

Olark Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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https://www.youtube.com/watch?v=wXTPqcbklfc
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https://www.youtube.com/watch?v=urt0UNYR6Ig
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Olark
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What else exists next to Olark
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A list of platforms similar to Olark, helping you evaluate which tool best matches your needs.

Need to cancel Olark? Here is how
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Thinking about how to cancel Olark this is how you do it!

To cancel an Olark product:

  • Go to the Billing page.
  • Click "Cancel plan" and complete the survey.
  • Request a refund via support ticket.

How to Cancel the Olark

To cancel an Olark product:

  • Go to the Billing page.
  • Click "Cancel plan" and complete the survey.
  • Request a refund via support ticket.
Every else you need to know about Olark
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if Olark is right for you.

Pricing Range
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This only an estimated pricing range, visit Olark pricing page to access all the information by clicking “Visit Now”.

$29-$99 / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now