How to Cancel ActiveConversion

To cancel an active subscription for a product like those managed through platforms similar to DashClicks or Kaseya, here are the general steps you can follow, adapted for an "ActiveConversion" product:

Accessing Subscription Settings

• Hover over the navigation bar on the left side of the dashboard.
• At the bottom, click on the section displaying your name, email, and photo.
• From the popup menu, select ‘Settings’.

Navigating to Subscriptions

• In the left-side column under Billing Preferences, click on ‘Subscriptions’.

Selecting the Subscription

• Under ‘Other Subscriptions’, use the dropdown to select the business or account that possesses the subscription you wish to cancel.

Deactivating the Subscription

• On the right side where it says ‘Active’, click on the three-dotted line to access a sub-menu.
• Select ‘Deactivate’ from this menu.
• You will be navigated to a window where you can provide feedback for the reason of cancellation.

Completing Deactivation

• After leaving your feedback, select ‘Continue’ at the top right of the screen.
• You will be prompted to acknowledge and confirm a list of items pertaining to the cancellation. Check the box and press ‘Continue’ once more.

Confirmation

• This action will send a notification to the billing and production team to initiate the cancellation of this service.
• The cancellation process can take up to one business day. You will receive an email confirmation once the cancellation is complete.

Additional Notes

• If the subscription is managed within a specific module, you may need to opt out of the subscription from within that module rather than from the Subscription Management page.
• Opting out of month-to-month subscriptions after the 14th of any month may result in the subscriptions being stopped on the last day of the following month.