BetterWorks Reviews - Pros & Cons, Ratings & more - 2025
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BetterWorks
73%
Overview Reviews Deals Videos Pricing Cancellation FAQ Alternatives
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    • BetterWorks

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    73%
    Overview Reviews Deals Videos Pricing Cancellation FAQ Alternatives

    Subscribed Reviews

    73% Subscribed Score

    Analysis

    BetterWorks Overview:
    BetterWorks is a comprehensive performance management platform ideal for mid to enterprise-level organizations, integrating goal-setting (OKRs), feedback, performance reviews, and AI-driven insights for data-informed employee development. It supports 20+ languages and integrates with daily tools like Slack and email for seamless usability.

    Key Features: Goal alignment at all levels, advanced analytics, customizable templates, AI-powered feedback/reviews, structured 1:1 check-ins, and continuous feedback loops.

    User Groups: HR teams, managers, mid-sized teams, and large enterprises benefit most. Designers and developers may find integrations limited compared to niche tools.

    Customer Support & Pricing: While customer support is responsive, occasional delays are reported. Pricing is custom, which may not suit small companies.

    Pros & Cons vs. Alternatives (e.g., Lattice, 15Five):

    • Pros: AI-driven tools, extensive analytics, OKR alignment.
    • Cons: Expensive for SMBs, learning curve. Competitors like Lattice offer simpler onboarding, and 15Five excels in real-time feedback for smaller teams.

    Cost-Effectiveness: Better for larger organizations; smaller teams may find alternatives more budget-friendly.

    Subscribed Score Metrics
    26/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    4/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    3/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    5/6 Metric Checks
    MetricsScore
    Customer Support3/6
    Security4/6
    Ease of Use5/6
    Value of Money4/6
    Integration5/6
    Popularity5/6
    Radar Chart Table View
    Pros & Cons
    Comprehensive goal alignment and tracking
    User-friendly with intuitive design
    Facilitates transparency and engagement
    Customizable for unique organizational needs
    Limited reporting and analytics features
    Customer support delays and inefficiencies
    Challenging for smaller companies
    Occasional bugs and UI inconsistencies

    Reviews of BetterWorks from other platforms

    4.3
    (207)
    4.3
    (207 Reviews)
    G2 Review
    3.9
    (21)
    3.9
    (21 Reviews)
    Capterra Review

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