Convoso Reviews - Pros & Cons, Ratings & more - 2025
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Convoso
83%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Convoso
  • Review

    • Convoso

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    83%

    Convoso offers a conversational AI solution, not just a conversation intelligence platform. It automatically analyzes customer interactions, provides insights for business strategies, improves agent performance, resolves issues proactively, and boosts sales.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    83% Subscribed Score

    Analysis

    Convoso is an AI-powered contact center software best suited for sales professionals in industries like insurance, financial services, and lead generation. With features like multi-mode dialing, conversational AI, dynamic scripting, and compliance tools, it boosts productivity by 3-4x and reduces marketing costs by 60%. Compared to alternatives like Five9 and Talkdesk, Convoso excels in speed-to-lead and customization but lags in reporting complexity. Its white-glove support and competitive pricing enhance its value, but pricing details require contacting the vendor. Ideal for teams looking to optimize lead conversion and efficiency.

    Subscribed Score Metrics
    29/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    5/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    4/6 Metric Checks
    MetricsScore
    Customer Support5/6
    Security4/6
    Ease of Use5/6
    Value of Money5/6
    Integration4/6
    Popularity6/6
    Radar Chart Table View
    Pros & Cons
    Highly configurable and customizable
    Improves contact rates and efficiency
    User-friendly and easy to navigate
    Robust reporting for lead measures
    Audio quality issues like echo or static
    Glitches and occasional system freezes
    Complicated initial setup for some features
    Lags in connecting calls to agents

    Reviews of Convoso from other platforms

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    4.3
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    (8 Reviews)
    Trustpilot Review

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