Customer Service for Medium Business

Kustomer

kustomer.com

93%

Kustomer is an AI-powered customer service CRM designed to enhance customer support by unifying communications across all channels in a single interface. It streamlines workflows with intelligent automation, robust integrations, and personalized interactions for seamless omnichannel support. Trusted by leading brands, Kustomer helps manage high support volumes while delivering personalized experiences that improve customer satisfaction and operational efficiency.

Front

front.com

88%

Front is a cloud-based communication platform that unifies emails, chats, and messages into a collaborative workspace. Designed to enhance teamwork and efficiency, it empowers teams to deliver better, cohesive customer experiences.

Botsonic

botsonic.com

85%

Botsonic is a no-code AI chatbot builder that enables businesses to create intelligent, customizable bots powered by GPT-4. Designed for seamless integration, it utilizes company-specific data to provide accurate responses, automate tasks, and enhance customer engagement. With advanced customization options, multilingual support, and analytics, Botsonic empowers businesses to improve efficiency and customer satisfaction effortlessly.

ChatBot

chatbot.com

83%

ChatBot is an intuitive platform for building, deploying, and managing AI-powered chatbots across multiple channels. With diverse templates and a visual builder, it enables businesses to automate key tasks, improve customer engagement, and streamline communication. Its seamless integrations, dynamic response capabilities, and scalability make it a versatile solution for companies of all sizes. Enhance your customer experience with a tool designed for efficiency and adaptability.

Desk365

desk365.io

73%

Desk365 is a cloud-based helpdesk solution designed for Microsoft 365 workplaces, offering seamless omni-channel support through Microsoft Teams, email, and web forms. Its intuitive interface, unified inbox, and automation features help businesses streamline customer service and internal IT support processes. With advanced options like SLA reminders, AI-powered drafting, and customizable workflows, Desk365 ensures efficiency and adaptability for teams of all sizes. Free for up to three agents, it integrates effortlessly into existing workflows while maintaining a user-friendly experience.

Layer

gartner.com

73%

Layer is a versatile data management platform designed for seamless collaboration in AECO industries. It connects real-world project data—like photos, documents, and markups—with BIM tools to streamline workflows and improve efficiency. With customizable features and Revit integration, it simplifies data collection, enhances reporting, and centralizes project information. Layer enables teams to save time on tedious tasks and focus on delivering high-quality results.

Steam connect

steam-connect.com

70%

Steam-connect is an all-in-one customer contact platform designed to streamline communication across multiple channels. It ensures seamless interactions, allowing businesses to track conversations, maintain context, and deliver empathetic, effective service. With tools for telephony, email, chat, and reporting, it’s a flexible and scalable solution for contact centers. Its ease of use, API integration, and powerful customization make it a reliable choice for managing customer engagement efficiently.

Gupshup

gupshup.io

68%

Gupshup is a leading conversational engagement platform that enables businesses to automate marketing, commerce, and support across 30+ messaging channels. Supporting over 45,000 global brands, it offers advanced AI-driven solutions, seamless API integrations, and real-time personalization to enhance customer interactions. Trusted by prominent clients, Gupshup streamlines communication, boosts revenue, and improves operational efficiency.

BotStar

botstar.com

67%

BotStar is a visual, no-code chatbot platform designed to help businesses build and manage chatbots for websites and messaging platforms. It offers a user-friendly, drag-and-drop flow editor, built-in CMS, and integrations with tools like Dialogflow. With customizable templates and multi-language support, BotStar simplifies chatbot development while enabling advanced functionality for developers. It’s perfect for automating customer engagement and streamlining communication.