How to Cancel Dashlane Subscription
Contemplating discontinuing your relationship with Dashlane? This guide facilitates a streamlined closure process, ensuring the deletion of your account and associated personal information.
Account Closure and Data Deletion:
Dashlane offers functionality for account closure and data deletion. Here’s how to proceed:
Web App Cancellation:
- Log In: Log in to your Dashlane account through the web app.
- My Account Menu: From the “My account” menu, select “Subscription”.
- Cancel Subscription: Select “Cancel your subscription”. Note that you’ll only see this option if you paid on the website with a credit card.
- Confirmation: On the next page, select “Cancel subscription”.
Using the Support Chatbot:
- Open Chatbot: Go to the Dashlane Help Center and select the “Chat with bot” icon (shown as a speech bubble) at the bottom of any page.
- Follow Prompts: In the chatbot, follow the prompts and briefly describe your issue to get help with canceling your subscription.
Important Considerations:
- Data Retention: While Dashlane aims to delete your personal information upon account closure, inquire about their specific data retention policies during the process if you have any concerns. They may retain certain data for legal or regulatory purposes.
- Export Data: Before canceling, you may want to export your saved passwords and other information, as you won’t be able to access them once your account is closed.
- Alternative Solutions: Evaluate whether you require continued access to Dashlane’s services before definitively canceling your account. Explore alternative solutions if necessary.
By following these steps, you can effectively close your Dashlane account and initiate the deletion of your personal information. If you encounter any issues or require further assistance, the Dashlane Help Center and support chatbot are available to assist you.
