Halo Reviews, Pricing, Features & Alternatives (2026)

4.7/5

(3)

Halo is an all-inclusive IT service management (ITSM) and professional services automation (PSA) platform. It offers transparent per-agent pricing with no tiered plans or locked features. Designed for service desks and teams needing workflow automation and ITIL processes.

68% Subscribed Score

Halo Overview

What is Halo?

4.7

★ ★ ★ ★ ★

Reviews

68%

Subscribed Score

Unclaimed

Manage profile with subsig, and unlock 23+ social and review monitoring. Get partnership options with

Claim Profile For Free

Why teams choose Halo

Key Features

Plug & Play Setup

Get started in minutes, not weeks.

Save Time

Focus on impact, not repetitive tasks.

Collaborate Easily

Built for teams and communication.

Who is Halo for?

Halo

Halo provides comprehensive ITSM and PSA software with simple, transparent pricing based on the number of agents. The platform delivers all-inclusive workflow automation, eliminating tiered plans or hidden fees for features like ITIL modules, integrations, and asset management.

Why Use Halo?

All-Inclusive Access: Full suite of ITSM and PSA tools available without upgrades or add-ons.
Scalable Pricing: Per-agent model with volume discounts for growing teams.
Deployment Flexibility: Supports cloud and on-premise options.
Cost Predictability: Capped enterprise pricing for large-scale operations.

Who is Halo For?

IT service desks managing tickets, assets, and automation.
Professional services teams handling projects and client billing.
Organizations seeking ITIL-compliant processes without complexity.
Businesses from small teams to enterprises with 250+ agents.

Key Features and Benefits

Service Management: Complete ITIL processes including incident, problem, change, and service request management.
Asset Management: Full CMDB and lifecycle tracking included in base pricing.
Automation & Workflows: Customizable rules to streamline operations and reduce manual work.
Reporting & Analytics: Dashboards for performance insights and SLA monitoring.
Integrations: Seamless connections to common tools without extra costs.
Self-Service Portal: User-friendly interface for end-users to log and track requests.

Halo reviews and insights

Learn what people say about Halo

4.7 ★ ★ ★ ★ ★

3 Reviews

68%

Subscribed Score

Overall rating

CX 4/6

Security 4/6

Ease of Use 5/6

Value 5/6

Integration 4/6

Popularity 3/6

Kristine Lao Organic

Admin and Marketing

3 months ago

What feature do you use most often?

The Automation and Workflow that streamline operations and reduce manual work. Dashboards for performance insights.

What’s been frustrating in your experience?

the capped pricing. it doesnt have tiered plans.

What could make it even better?

payment option should be affordable yet doesnt compromise quality.

Final thoughts, wrap up what you think

full workflow automation with no tiered plans or extra fees for features like ITIL tools, integrations, or asset management.

Upvote (3)

Perch Arnel II Montefalcon User Test Enabled

Freelance Software Developer

See My Portfolio

3 months ago

What feature do you use most often?

The AI-enhanced analytics in Halo is the feature I use most often pulling together dashboards that actually help spot bottlenecks without endless custom queries. It saves me hours when scoping automation tweaks across projects and service desks.

What feature doesn’t work as expected?

I've hit some annoying little UI bugs in Halo like weird scroll behavior on long tickets and random whitespace that make navigation feel clunky. Support's usually quick to acknowledge stuff, but those random workflow breaks after updates can eat a couple hours still beats rebuilding everything from scratch though.

What’s still missing for your needs?

The mobile app is still pretty half-baked no easy timer start/stop or solid time entry for field techs, which forces me to juggle the desktop view way too much on the go. That plus some clunky billing sync headaches keep it from being a total set-it-and-forget-it win for me.

Final thoughts, wrap up what you think

It's a beast for customizable workflows and AI analytics that actually deliver without extra add-ons, way better than the clunky alternatives I've wired up. That said, I'd only push it if they're cool sinking time into setup or hiring pros, 'cause the half-baked mobile stuff still bites on the road.

Upvote (3)

Yuri Dumaran Organic

Engineering

See My Portfolio

3 months ago

What exceeded your expectations?

A fresh look meets plenty of tools inside. Right from the start, it runs smooth, built for what you need today.

What do you dislike about this product?

Getting around might seem slow because there are so many choices. Pages sometimes pause before showing up.

Is there a workflow that could be simpler?

Starting fresh could clear up how things look. When speed gets better, getting work done feels smoother.

Final thoughts, wrap up what you think

One solid pick if your team wants everything in a single platform. Brings plenty to the table without extra clutter.

Upvote

Halo User Reviews

Overall Ratings

4.7

★ ★ ★ ★ ★

4/6

Security

4/6

Ease of Use

5/6

Value

5/6

Integration

4/6

Popularity

3/6

Reviews from G2, Capterra, Trustpilot

Halo pricing

Pricing model

Pricing Range

$50-$70 / agent

Deals Available

Visit Now

✨ Ask AI about pricing

$50-$70 /agent

4.7/5

(3)

Visit Now

68% Subscribed Score

Overview

Halo

Why Use Halo?

All-Inclusive Access: Full suite of ITSM and PSA tools available without upgrades or add-ons.
Scalable Pricing: Per-agent model with volume discounts for growing teams.
Deployment Flexibility: Supports cloud and on-premise options.
Cost Predictability: Capped enterprise pricing for large-scale operations.

Who is Halo For?

IT service desks managing tickets, assets, and automation.
Professional services teams handling projects and client billing.
Organizations seeking ITIL-compliant processes without complexity.
Businesses from small teams to enterprises with 250+ agents.

Key Features and Benefits

Service Management: Complete ITIL processes including incident, problem, change, and service request management.
Asset Management: Full CMDB and lifecycle tracking included in base pricing.
Automation & Workflows: Customizable rules to streamline operations and reduce manual work.
Reporting & Analytics: Dashboards for performance insights and SLA monitoring.
Integrations: Seamless connections to common tools without extra costs.
Self-Service Portal: User-friendly interface for end-users to log and track requests.

Where Halo performs best

What users like

All-inclusive features no add-ons

Transparent per-agent pricing

Volume discounts available

Cloud & on-premise options

Where Halo falls short

What users dislike

Setup fees for onboarding

Per-agent model scales cost

Enterprise requires quote

Limited public trial info

Subscribed Score Metrics

25/36 Metric achieved

MetricsScore

Customer Support4/6

Security4/6

Ease of Use5/6

Value of Money5/6

Integration4/6

Popularity3/6

Radar Chart Table View

Halo Pricing Range

$50-$70 / agent/mo

Halo in action

A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

Alternatives to Halo

A list of platforms similar to Halo, helping you evaluate which tool best matches your needs.

Freshservice

Zendesk Sell

How to cancel Halo

Need to cancel Halo? Here is how

Cancel via Halo admin portal by reducing agents to zero or contact [email protected]. Confirmation received by email; access ends at billing cycle. Enterprise may need formal notice.

FAQs about Halo

Learn more about Halo

✨ Ask more Halo information

Compare Halo with

✨ Halo VS Freshservice
✨ Halo VS Zendesk Sell

✨ Explore more comparisons

Manage your Halo profile

Create profile

Want to list your product on Subscribed.fyi? Create a profile to reach more buyers.

Pricing Range

$50-$70 / agent

Visit Now

Deals Available

Explore Subscribed.fyi

Ask Curious✨

Subscribed Awards

Subscribed Profile

Create Profile

Claim For Free

Subscribed Profile

Create Profile

Claim For Free

Halo Reviews, Pricing, Features & Alternatives (2026)

Halo Overview

What is Halo?

Unclaimed

Why teams choose Halo

Key Features

Who is Halo for?

Halo reviews and insights

Overall rating

Halo User Reviews

Halo pricing

Pricing model

Overview

Where Halo performs best

Where Halo falls short

Halo in action

A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

Alternatives to Halo

A list of platforms similar to Halo, helping you evaluate which tool best matches your needs.

How to cancel Halo

FAQs about Halo

Learn more about Halo

Compare Halo with

Manage your Halo profile

Create profile

Explore Subscribed.fyi

Ask Curious✨

Subscribed Awards

Subscribed Profile

Create Profile

Claim For Free

Explore Subscribed.fyi

Ask Curious✨

Subscribed Awards

Subscribed Profile

Create Profile

Claim For Free

Halo Reviews, Pricing, Features & Alternatives (2026)

Halo Overview

What is Halo?

Unclaimed

Why teams choose Halo

Key Features

Who is Halo for?

Halo Summary

Halo reviews and insights

Overall rating

Halo User Reviews

3 User Reviews

Halo pricing

Pricing model

Overview

Where Halo performs best

Where Halo falls short

Halo in action × A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

Alternatives to Halo × A list of platforms similar to Halo, helping you evaluate which tool best matches your needs.

How to cancel Halo

How to Cancel the Halo

FAQs about Halo

Learn more about Halo

Compare Halo with

Manage your Halo profile

Create profile

Halo in action

A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

Alternatives to Halo

A list of platforms similar to Halo, helping you evaluate which tool best matches your needs.