Top 5 Helpshift Alternatives for Customer Support Solutions
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Helpshift
68%
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Helpshift

68%

Helpshift is a customer service platform seamlessly blending AI, automation, and human agents to deliver efficient and personalized support. It offers features like in-app messaging, AI-driven automation, FAQs, and multilingual support for enhanced customer experiences. Designed for scalability, Helpshift ensures quick issue resolution, enabling businesses to streamline operations and boost customer satisfaction.

Helpshift Alternatives & Competitors

Looking for a better customer support solution? Helpshift is not the only option. Explore the best alternatives to streamline your support needs, including Freshdesk, Zoho Desk, JIRA Service Management, Intercom, and Zendesk Support Suite. Find the perfect fit for your team today.

Helpshift

Customer Service Management

Top Pros and Cons using Helpshift View More
Easy to integrate into apps and use
Efficient in handling in-app customer issues
Limited analytics for tracking performance
High pricing compared to similar solutions

5 Alternatives of Helpshift

Zoho Desk is a cloud-based customer support software. With features like ticketing, automation, and multichannel support, it enables businesses to deliver exceptional customer service and streamline helpdesk operations effectively.

Compared to Helpshift is
User-friendly interface and easy navigation.
Occasional slow performance or loading times.
Pricing Range
$20-$65/Month

Zendesk is a customer service and engagement platform that helps businesses build strong customer relationships. It provides tools for multi-channel support, ticket management, knowledge base creation, and automation, enhancing the efficiency of customer support and engagement teams.

Compared to Helpshift is
Robust ticket management and automation features.
High cost, especially for advanced features.
Pricing Range
$19-$115/Month

Freshdesk is a cloud-based customer support software by Freshworks, offering streamlined ticketing, automation, and collaboration tools. It caters to businesses of all sizes, enhancing customer engagement and support efficiency, ideal for remote teams.

Compared to Helpshift is
Intuitive and user-friendly interface.
Pricing plans are considered expensive.
Pricing Range
$0-$71/Month

Intercom is a customer messaging platform that facilitates real-time, personalized communication. It’s used by businesses for live chat, targeted messaging, customer support, and automation. It caters to customer support teams, sales teams, product managers, and marketing teams, enhancing customer relationships and experiences.

Compared to Helpshift is
Intuitive and user-friendly interface.
High pricing, especially for startups.
Pricing Range
$39-999/Month