Top 6 Kayako Alternatives: LiveAgent, Zendesk & More
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Kayako
73%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Help Desk Software
  • Kayako
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    • Kayako

    Visit Website
    73%

    Kayako is a customer service software designed to enhance support efficiency and customer satisfaction. It unifies multi-channel communications, allowing teams to seamlessly manage emails, live chat, social interactions, and knowledge bases in one platform. With powerful automation, customization options, and real-time collaboration, Kayako simplifies workflows and improves response times for growing businesses. Suitable for teams of all sizes, it offers a personalized support experience to build lasting customer loyalty.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Kayako Alternatives & Competitors

    Looking for a better help desk solution? Kayako is not the only option. Explore the best alternatives to enhance your customer support experience, including LiveAgent, Freshdesk, Help Scout, Zoho Desk, Intercom, and Zendesk Support Suite.

    Top 3 Alternatives

    #1
    Zoho Desk zoho.com
    88%
    #2
    Help Scout helpscout.com
    88%
    #3
    Zendesk Support Suite zendesk.com
    85%

    Kayako

    Help Desk Software

    Top Pros and Cons using Kayako View More
    Customizable for unique business needs
    Efficient ticketing and tracking system
    Reports often have errors or are hard to use
    Difficult for small teams to implement

    6 Alternatives of Kayako

    Zoho Desk is a cloud-based customer support software. With features like ticketing, automation, and multichannel support, it enables businesses to deliver exceptional customer service and streamline helpdesk operations effectively.
    Compared to Kayako is
    User-friendly interface and easy navigation.
    Occasional slow performance or loading times.
    Pricing Range
    $20-$65/Month

    Help Scout is a customer service platform offering shared inboxes, knowledge bases, and live chat for efficient communication. It serves SMBs, support teams, e-commerce, and SaaS companies, enhancing customer satisfaction and support.
    Compared to Kayako is
    Easy-to-use interface and setup
    Reporting functions need improvement
    Pricing Range
    $20-$65/Month

    Zendesk is a customer service and engagement platform that helps businesses build strong customer relationships. It provides tools for multi-channel support, ticket management, knowledge base creation, and automation, enhancing the efficiency of customer support and engagement teams.

    Compared to Kayako is
    Robust ticket management and automation features.
    High cost, especially for advanced features.
    Pricing Range
    $19-$115/Month

    Freshdesk is a cloud-based customer support software by Freshworks, offering streamlined ticketing, automation, and collaboration tools. It caters to businesses of all sizes, enhancing customer engagement and support efficiency, ideal for remote teams.
    Compared to Kayako is
    Intuitive and user-friendly interface.
    Pricing plans are considered expensive.
    Pricing Range
    $0-$71/Month

    Intercom is a customer messaging platform that facilitates real-time, personalized communication. It’s used by businesses for live chat, targeted messaging, customer support, and automation. It caters to customer support teams, sales teams, product managers, and marketing teams, enhancing customer relationships and experiences.
    Compared to Kayako is
    Intuitive and user-friendly interface.
    High pricing, especially for startups.
    Pricing Range
    $39-999/Month